Dan McDougall, interim CAO of the Region of Queens, and Mayor Scott Christian on Tuesday as councillors voted on their 2025/26 budget. (Region of Queens YouTube channel)

Region of Queens councillors approved a $31-million budget on Tuesday that held the line on tax rates while boosting support for people on low incomes.

The 2025-26 spending plan of $31.1 million is about $1.3 million higher than last year.

Councillors also approved a five-year, $46.2-million capital investment plan. That includes projects like the South Queens outdoor pool and the multimillion-dollar upgrades and extensions to water and sewer systems in Liverpool.

Mayor Scott Christian said it was a challenging process, but he’s happy with what this council helped accomplish in their first budget since the 2024 municipal election.

The municipality will add new staff positions that they say will help increase the region’s effectiveness. Those include a new human resources manager, a deputy chief administrative officer and a person dedicated to looking for funding opportunities for the region and non-profit groups. They’ve also made the senior safety co-ordinator a municipal employee.

“It’s frustrating because we have so much that we want to do outwardly in the community, but it’s challenging when you need to address this stuff inside the organization first,” Christian said after the meeting.

“I think that the approach was looking at what’s important, what’s a priority for us, and what improvements to the organization are required and then working from there.”

Councillors were helped again by rising property assessments, which increased by about $87 million, and generated $900,000 more in tax revenue.

That gave councillors room to raise the low-income tax exemption rebate by about 25 per cent. Those who qualify can now get up to a $500 discount on their property taxes.

They’ve also set up a $15,000 fund to help low-income water ratepayers deal with expected hikes.

And community groups are also getting more than $50,000 in extra help, including an annual rent subsidy for the Queens County Food Bank, more funding for Queens County Transit’s vehicle replacement fund and more help for Greenfield Recreation’s operations.

“Just recognizing the need, recognizing the affordability, making the changes that we did to the low-income tax piece, carving out money … around the big increase that we’re going to see to the water rate, trying to protect against the impacts of that on low-income households and then making investments like with the the food bank and some of those other groups. I think those are the highlights for me,” Christian said.

Residents on the municipal water and sewer system should brace for a significant jump in their bills in the coming year.

The municipality’s water utility is projecting a deficit of $813,099 for 2025-26, and shortfalls of $708,039 in 2026-27 and $745,280 in 2027-28.

Consultants are reviewing the region’s water rates. The results of that study are expected soon and will be submitted to the province’s Utility and Review Board for approval.

“We do know we are expecting a considerable increase to the water rate,” Christian said. 

“With respect to that north of $800,000 deficit on the utility, … we need to pay down that deficit and then accumulate a bit of a reserve so that when maintenance and repairs need to be performed to the water utility, that there is a reserve to pull from and that we don’t have to take money from the general revenue that’s provided by all taxpayers across the municipality. 
It’s supposed to be the water rate users who pay for the water utility.”

Councillors began their public budget deliberations on April 24. Christian has said that he hopes next year to begin budget talks as early as January, and to involve more public consultations.

Other highlights from the budget:

• Adding protective services co-ordinator to provide leadership and support for police, fire, emergency management and occupational health and safety
• Two new water/wastewater operators
• Creating full-time programmer/aquatics co-ordinator
• Increased budget for street sweeping and catch basin clearing
• Grey box site reconfiguration and signage in north Queens
• South Queens water/wastewater upgrades and Mount Pleasant extension – two kilometres of piped infrastructure to be replaced, eliminating overflows and addressing sea-level rise effects
• Caledonia wastewater system upgrades
• Dry hydrant installation
• Walking track fees waived at Queens Place Emera Centre
• Floating dock replacement on Henry Hensey Drive
• Creation of $1-million operating capital project reserve to fund smaller capital projects

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Inside Global Empire Corporation’s call centre in Liverpool. (File photo by Ed Halverson)

A company that operates a call centre in Liverpool has been ordered to pay almost $200,000 to 69 former employees it laid off last March.

In a May 1 order by Nova Scotia’s Labour Standards Division, Global Empire Corporation must pay the laid-off workers a total of $193,115.04.

That’s because the company failed to give proper notice, as outlined under Nova Scotia’s Labour Standards Code.

In a mass layoff of 10 to 99 employees, a company must give at least eight weeks’ notice, or pay instead of notice. 

The decision amounts to pay of five weeks and one day for most laid-off workers. Two are entitled to five weeks and two days’ pay.

• Read the Labour Standards decision here

According to the reasons accompanying the order, Global Empire terminated 74 people on March 15, 2024, three weeks after it issued layoff notices on Feb. 26, and before the original termination date of April 19.

Debra Lalonde-MacDonald, who moved to the area a few years ago from Ontario, was one of those people who lost her job. She filed a complaint with the Nova Scotia Labour Standards Division shortly after the layoff. She provided QCCR with a copy of the decision.

Lalonde-MacDonald told QCCR this week that management assured employees that their jobs were secure, despite the February layoff notice.

“There was just an abundance of reassurance from our management that it was precautionary and that our jobs were very secure,” she said.

“For many, it was tragic, especially (those) who had moved from out of province to come here and work. For my personal situation, after three years of a local job search with valid skills and exhausting so many employers in the community, it was challenging. … Very disappointing news at that point in my life thinking of re-entering the job market that had closed its door repeatedly for three years.”

According to the decision by Labour Standards officer Kyle Barrie, the Liverpool call centre lost a contract with Lifeline Systems Company on March 1, 2024, which led to the job cuts. 

Lifeline, which provides medical alert services, claimed that Global Empire wasn’t fulfilling its obligations under the contract it signed in November 2021. 

Lifeline said the call centre failed in “providing guaranteed minimum number of agents per month, the minimum number of service hours, and meeting average speed of answer obligations.”

But according to Global Empire’s February layoff notice that was quoted in the Labour Standards ruling, it needed 130 employees to cover the Lifeline work and that it was never able to hire that many people.

“Unfortunately after many promises and failed attempts to provide our client the needed 130 employees, they no longer have faith in our hiring abilities and as such will be terminating their contract with us. We are a service provider for them, and we have not been able to provide them with the service.”

It also blamed minimum wage increases, a lack of affordable housing in Liverpool, and the provincial government for not following through on promised payroll rebates.

In the ruling, Labour Standards said Global Empire didn’t do enough to avoid the layoff.

”While (Global Empire) did take some steps to meet its obligations, such as posting ads online, going door to door, and hiring foreign workers already situated in Canada, I find it has not demonstrated on a balance of probabilities that it exercised sufficient due diligence to foresee and avoid the cause of the layoff,” Barrie wrote in his decision.

“(Global Empire) could have done more due diligence prior to entering into the service agreement of November 2021, to confirm whether it would be able to meet its staffing obligations.

“There was nothing sudden about the problems the (company) says prevented it from reaching the required staffing levels from the beginning of the service agreement with Lifeline Systems in 2021.

“In reviewing the evidence, I find the reason for the layoff was within the (company’s) control. Simply put, the (company) entered into an agreement it could not fulfill. Its failure to fulfill its responsibilities under the service agreement in 2024 cannot excuse its inability to fulfil its responsibilities from the end of 2021, through the beginning of 2022, and forward. I find the employees’ terminations were within the (company’s) control.”

For her part, Lalonde-MacDonald says she’s not celebrating yet. The company has 10 days to appeal the order to the province’s labour board. If it does, that would further delay a payout to laid-off employees.

“I’m hesitant to be elated about it,” she said.

“With the appeal process pending, only time will tell. Should they be able to collect that, it would be fantastic. That would be a relief for us all. It was hard news for us to receive for so many reasons. … I’d be happy to see that we have policy makers’ support to make sure that that money’s collected.”

Lalonde-MacDonald said it’s difficult to find a well-paying job in the area. And being properly compensated for the layoff would be a help. 

“Fourteen months later, … it’s just good to know that there’s protection but questionable on whether or not they’re going to be able to collect it.

“All we can do is hope that that order to pay is strong enough, so that the 69 of us that have been deemed entitled to our five weeks of pay in lieu of notice that we actually receive it.”

She said she’s upset that municipal and provincial governments didn’t provide more support to the former employees of Global Empire in Liverpool.

The Region of Queens signed a long-term lease with the company in December 2021 to move into the municipally owned Business Development Centre building. At the time, it was the company’s only Canadian location.

Before the layoffs, about 120 people worked at the call centre.

In early February 2024, the company wanted to renegotiate its lease with the region, saying it was using half the space it originally needed.

The region signed a new lease with the company on Feb. 1. It was approved by council in a closed-door session on Feb. 13.

The lease has never been made public.

Mayor Scott Christian said he’s not familiar with the terms of the lease, since it was signed before he was elected.

He said it’s “problematic” when employers in the community are found to have violated labour rules, but he said it doesn’t mean the region should impose its own values on one of its tenants.

“I think it’s too bad that that operation hasn’t been successful and that there have been layoffs and that they never really were able to stand up the labour force to be able to make that a vibrant and successful operation. I think that that is regrettable.”

The Department of Labour, Skills and Immigration would not comment on the ruling or say whether the company has appealed or honoured the order to pay back wages.

Neither the company nor its lawyer responded to requests for comment.

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Willa Thorpe is the new chief administrative officer for the Region of Queens. (Region of Queens Municipality)

UPDATED Mon., May 12

The Region of Queens has hired a new chief administrative officer.

Willa Thorpe will take over as the municipality’s top staffer on June 16, after regional councillors unanimously approved her appointment on Tuesday.

Thorpe is from British Columbia, where she is the director of parks, recreation and culture for the City of Port Alberni.

She has 10 years of experience in local government, though she has 20 years working in senior leadership roles. This will be her first job running a municipality.

Mayor Scott Christian said he’s excited to welcome Thorpe to the region and to the community.

“She demonstrated throughout the recruitment process that she’s incredibly skilled when it comes to directing organizations and the people within organizations and in meaningful ways and getting the best out of them,” he told QCCR Tuesday evening, after councillors approved her appointment.

“
And we know that that’s really what we need. We need a leader who’s going to be able to get the best out of the team and get this organization moving in a new direction, in a better direction. We know that there’s modernization that needs to occur. 
We know that there’s going to be changes, significant changes to the way that we do business, to the way that residents interact with the organization and the way that they receive services. And so that’s the first thing is her her skill set, her credentials, that she brings to the table.

“And then the other thing that really set her apart was her value that she placed on being of and in community.”

Christian said residents and regional councillors emphasized the importance of having a CAO that lives in Queens County and is involved in the community.

“We heard loud and clear from our residents,” he said.

“There was a lot of feedback on previous CAOs that weren’t very involved in the community. Some didn’t live in the community and there were a lot of expectations to say, ‘Hey, our next CAO should really be someone who lives in the community, is involved in the community, is engaged, active, visible in the community.'”

Christian said that during the hiring process, Thorpe “really shone” by demontrating her involvement in her community in Port Alberni through coaching and volunteering.

“And so she just demonstrated how she shows up in community and what that looks like. 
And how important it would be to her if she is the next CAO for our municipality to be really, really involved in Queens.”

Thorpe has a PhD in industrial/organizational psychology, as well as a masters in leadership. She also has a kinesiology and health studies degree, and she’s a certified coach.

Thorpe told QCCR she’s “very excited” to start the job and move to the region, especially since it has so many waterfront areas.

“I’m really trying to replicate the lifestyle that I’ve got on the West Coast and so when I was looking at Queens noticed that there’s lots of local community pride, which is very exciting and everyone I talked to in the community just seems so ecstatic to be in Nova Scotia, from Nova Scotia and being from the Queens area. And I also love the inclusiveness of Nova Scotia as well so seems like just a great fit.”

Thorpe is originally from Ontario, but has worked and lived in various places in Canada. This will be her first time living on the East Coast.

Her wife Carrie and their rescue dog Hershey will also be making the move with her. They plan to head out in early June in their camper van to drive the TransCanada Highway from B.C. to Nova Scotia.

“I’ve done portions of it, but I’ve never done the whole thing in one shot, so excited for the beginning of June to be doing the entire trek from West to East.”

She said she’s impressed with what she’s seen so far.

“It seems like there’s a great investment in community. It seems very exciting and something that I want to be part of, so I thought as my first opportunity to be a chief administrative officer, I thought it really ticked all the boxes and it seems like there’s a lot of really good stuff going on in the region.”

Thorpe said that she and her wife have already been house shopping in the area.

“Hoping to set down roots as soon as we can.”

The region has been searching for a new CAO since they fired Cody Joudry in December 2024. 

Dan McDougall has been filling in on an interim basis since January.

Thorpe will be the region’s sixth permanent CAO since amalgamation 29 years ago.

Christian said Thorpe will be making in the range of $170,000 a year.

According to the federal job bank, wages for CAO positions in the southern region of Nova Scotia ranged from a low of $50.35 an hour to a high of $111.30 an hour.

Cathie O’Toole, the CAO for Halifax, makes an annual salary of about $292,000, according to Halifax’s Sunshine List salary disclosure. The Town of Kentville is searching for a new CAO and promising a salary range of $150,000 to $180,000.

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Regional councillors are back to budget talks on Tuesday evening. (Rick Conrad)

The Region of Queens is about to announce who its new top staffer will be.

Councillors will publicly appoint the region’s new chief administrative officer at a special meeting on Tuesday at 6 p.m.

In a staff report, acting municipal clerk Heather Cook says more than 40 applications for the job were received from across Canada.

Shortlisted candidates went through two interviews with the region’s CAO selection committee. That committee included Mayor Scott Christian, and councillors Maddie Charlton, Stewart Jenkins and Courtney Wentzell.

Councillors fired the previous CAO Cody Joudry in mid-December. No reason was given for his dismissal. Joudry was on the job for just over a year, hired in September 2023.

Dan McDougall has filled in as interim CAO since Joudry was fired.

The region’s new CAO is set to start the job in mid-June.

Queens councillors are also back to budget discussions on Tuesday evening. 

This will be the third public meeting about the 2025/26 budget.

Councillors began their budget deliberations on April 24 by looking at capital and infrastructure spending. Last week, they tackled the operating budget. 

On Tuesday evening, they’ll address issues that came up in the first two meetings, as well as any other changes or requests from councillors.

Mayor Scott Christian told QCCR last week that the region has about a $1-million surplus from 2024/25. But he said the specific surplus won’t be known until finance staff go through the final numbers and release the audited figures later this year.

Residents or the media were not provided with draft budget documents as they were last year. So far, only the region’s staff and councillors have a complete picture of the actual numbers from 2024/25 and the forecasted totals for this year.

The special meeting will be held at council chambers on White Point Road and livestreamed on YouTube and Facebook.

Email: rickconradqccr@gmail.com

Shelly Panczyk is the chairwoman of the Queens County Food Bank in Liverpool. (Rick Conrad)

The Queens County Food Bank won’t have to worry about its rent for the next four years as Region of Queens councillors voted this week to give the group a rent subsidy.

As part of its budget talks, councillors agreed to the food bank’s request for an annual grant of $15,500 to cover the rent at its Main Street location in Liverpool. 

Shelly Panczyk, chair of the Queens County Food Bank, told QCCR on Thursday that “it’s a wonderful thing.”

“That helps us out because it will give us more working capital to purchase food,” she said.

“We’ve been back and forth with the last council. This is probably our fourth time trying to get something and this council has done it. And I’ve got to give them a good clap around, because they’ve done a good thing. And I think people will step up and be aware that this council is a workable council.”

Before the food bank was forced out of a derelict municipal property in 2019 and began leasing space on Main Street, it paid no rent. Demand for their services has grown, as food costs have risen and donations have plummeted by about 50 per cent.

About 240 families a month use the Liverpool group’s services.

Food bank representatives appealed to councillors at their March 25 meeting for rent relief after the organization was hit with a $10,000 bill to fix its freezer. It’s also committed to begin food pantries for elementary and high school students throughout Queens County.

Mayor Scott Christian said councillors are trying to make more room in the region’s budget to help residents on low or fixed incomes. Council is also considering expanding the region’s low-income property tax exemption program.

“It’s really hard when you’re an organization like Queens County Food Bank when you don’t have certainty of available resources, like you’re constantly competing for available grants,” he said.

“
Their board members did a good job of articulating the financial need that that group has and those are the type of investments I think this council likes to make, so I’m pleased to see if we spend $20 to $25,000 on the low-income tax exemptions and another $15,500 on the food bank, again, it’s challenging, and we need to make sure that the province pays their fair share as it relates to community wellness, but from my perspective, that’s money well spent from the municipality.” 

Council has another budget meeting scheduled for Tues., May 6 at 6 p.m.

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Region of Queens Mayor Scott Christian, right, wraps up the municipality’s second budget meeting on Monday night. Also pictured is interim CAO Dan McDougall. (Region of Queens YouTube channel)

Region of Queens councillors began their 2025/26 budget discussions with some money in the bank from 2024/25, as they look to make life a little easier for people on low or fixed incomes.

Mayor Scott Christian said the region has a surplus in the million-dollar range. But he said it’s difficult to know for sure until finance staff crunch the final numbers.

Last year, council began budget deliberations with a $650,000 surplus from 2023/24. Nova Scotia municipalities are not allowed to run an operating budget deficit.

Councillors are following a different process this year. While the meetings are public, residents don’t have access to draft budget documents as they did in last year’s discussions.

“I think in past years, there was a lot of emphasis on starting with a tax rate and then working down or whittling away at that or as you add things, the tax rate implications,” Christian told QCCR.

“I think that this year we wanted to focus on funding the right things, identifying what are going to be appropriate things to include in the capital investment plan, and then get that operating budget right. 
So I think it was a conscious decision but that was staff-driven that they thought that let’s try to get it right, try to set the appropriate budget given what the needs of the community are, and then look at it on balance with revenue and see what the implications are for the ratepayer.”

In their second public budget meeting earlier this week, councillors discussed boosting the low-income property tax exemption and helping the Queens County Food Bank with its rent.

They also found out that the region has about $325,000 left over from the renovations to the new Thomas H. Raddall Library space. Councillors had approved up to $1.26 million for that work.

And revenue at Queens Place Emera Centre is forecasted to be down this year because of less advertising and sponsorship and no major full-facility rentals planned to March 31, 2026.

Heading into 2025/26, the region expects to get $20.5 million in property tax revenue, an increase of $900,000, based on the current base tax rate of $1.04 per $100 of assessment.

That increase is mostly due to higher property assessments, which rose by $86.9 million.

Director of corporate services Joanne Veinotte took councillors through the region’s preliminary operating budget.

It was a chance for councillors to request changes, more information or additional funding.

Councillors like District 4 representative Vicki Amirault want the low-income property tax exemption increased to give more relief potentially to more people. 

“I would like to up the income level,” she told councillors. “
I think we should up it $5,000 on each stage there, and up the rebate as well. I think it would be very helpful to our residents.”

Last year, the region increased the maximum income threshold to $35,000. Those in the lowest income range, up to $25,000, can get a $400 break on their taxes. Those in the top group can apply for up to $300 in relief.

Veinotte said she would report back to councillors on what relief the region could offer depending on how much more money councillors devote to the program.

District 3 Coun. Courtney Wentzell said he wants council to have a serious look at the Mount Pleasant water and wastewater extension. The region has budgeted $10.8 million toward the $21-million project. The Nova Scotia government is covering the rest.

The project would extend municipal water and sewer access to two new private housing developments in Liverpool. It would also improve existing infrastructure.

“The extension to Mount Pleasant boggles my mind when we have so much infrastructure need, including sidewalks … but not just that, with the upgrades needed in water on the west side of town, up till Union Street, I’m really having some reservations about the extension at all,” Wentzell said.

“And I’m speaking from the heart. I’m sorry if that upsets some people.”

Christian said after the meeting that councillors want to understand what exactly is involved in that project and potentially look for ways to lower the municipality’s share of the cost. 

“This council’s not OK with incurring a huge amount of debt that could potentially be paid for by the general ratepayer and/or utilizing reserves that have been accumulated from the general ratepayer to pay for that service extension. And we currently don’t have any federal monies that are committed to that project. I think that that’s problematic. What is the plan with service extension? What impacts does that have on preparing us for future growth but also what impacts does it have, attending to known and foreseeable issues associated with the existing infrastructure for our utilities?”

Councillors will resume budget talks on Tues., May 6 at 6 p.m. at council chambers on White Point Road.

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Region of Queens Mayor Scott Christian says regional council hopes to approve its 2025/26 budget by early May. (Rick Conrad photo)

Region of Queens councillors will begin their 2025/26 budget deliberations this week, almost a month after the fiscal year has expired.

Region of Queens councillors will begin their 2025/26 budget deliberations this week, almost a month after the fiscal year has expired.

Finance staff will present the draft budget to council at a meeting on Thursday (April 24) at 6 p.m. at council chambers on White Point Road.

Mayor Scott Christian told QCCR that councillors had an initial budget orientation session on Tuesday.

“We need to get to it for sure,” he said in an interview after council’s regular meeting on Tuesday evening.

“We’re looking at approving the budget early next month so we don’t have any issues with the tax bills.” 

Councillors will have another meeting to go over the draft budget on Monday at 6 p.m., with another meeting scheduled on Tues., May 6 at 6 p.m., if required.

They’re hoping to vote on the final budget at their regular meeting on Tues., May 13 at 9 a.m.

All meetings are open to the public and livestreamed on the region’s Facebook page and YouTube channel.

The region was also late setting its budget last year. Councillors began deliberations on the 2024/25 budget in early April and finished by the end of the month. 

The 2025/26 budget has to be set in enough time to allow the region’s staff to send out property tax bills by the first of June.

Region of Queens Mayor Scott Christian says council will begin budget talks later this month. (Rick Conrad)

The Region of Queens still hasn’t begun its 2025/26 budget deliberations.

Mayor Scott Christian said this week the process will likely begin in the third week of April.

“Some time in the last two weeks of April and we will be notifying the public of that as soon as possible,” he told QCCR after Tuesday’s council meeting.

“Unexpected delays on the staff side preparing the numbers to get the starting point for the budget deliberation process in terms of understanding the lift (from increased property assessments) and our known operating and capital expenses.”

Budget deliberations were also delayed last year by the previous council. They began those talks in early April and finished by the end of the month.

This year, though, councillors will have even less time. Christian acknowledged that when the process does begin, it will be “expedited”.

“We’re right up against it. Tax bills need to come out in June, so it basically needs to be approved by the first council meeting in May to get our ducks in a row to have the tax bills (ready). 
That’s not ideal. It’s a point of frustration. 
We want to make it as engaging, transparent as possible. And we also want it to be a thoughtful, deliberate, intentional, patient approach. And unfortunately, we’re just not going to be in a position for the budget deliberations to be in that ideal state.”

He and Deputy Mayor Maddie Charlton are away next week at a conference. He said that budget talks will begin the week after that.

Municipalities in Nova Scotia generally approve their budgets by the end of March. Two weeks ago, Queens councillors approved interim spending limits so that the region could keep paying its bills.

Christian said the region will be quicker out of the gate next year.

“I’d like to see the capital budget approved in December and have a draft of the operating budget available for public input in January.”

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Sherman Nunes of Liverpool watches on Saturday as his kids Luke and Lisa play in the new children’s area of the Thomas H. Raddall Library. (Rick Conrad)

The Thomas H.  Raddall Library officially opened its doors on Saturday, as about 70 people helped usher in a new chapter for the Liverpool branch.

The library has been open for about six weeks in its new interim home at 54 Harley Umphrey Dr. People were impressed with the new digs, with some hoping the library stays where it is, with others wishing for a permanent location closer to downtown.

The event on Saturday featured local and provincial politicians, as well as many library staff.

The Region of Queens budgeted up to $1.26 million on renovations to the space in the municipally owned Liverpool Business Development Centre off White Point Road. The library had to leave the Rossignol Cultural Centre in downtown Liverpool by Dec. 31 because the building’s owner Sherman Hines was selling the building.

Tom Raddall and his family have allowed South Shore Public Libraries to continue to use the famed Nova Scotia author’s name on the Liverpool branch for another five years. 

Raddall said he’s happy the library is in a better, newer space.

“Hopefully, it’s a step in the right direction,” he told QCCR. “Certainly it’s in a far better space than it was before. The location has been a controversial one over the years. But this library needed to be in a newer spot and this will suit the purpose until another one is built in the appropriate location.”

Many residents were concerned that the new location isn’t easy to walk to, with no sidewalks and limited lighting. 

Region of Queens Mayor Scott Christian said that he’s excited about the new space, with its expanded program rooms, commercial kitchen and children’s section.

“The plans are to make this space as great as we can make it. And we need to, as a community and as a council, figure out what makes sense in terms of either bringing a future library closer to town or bringing town closer to this library

Christian said it’s too early to say what the future holds for a more permanent location. But he said the region has to work out its priorities for the next few years, and address whether Liverpool needs a new, multipurpose community centre which could include meeting space, a gymnasium and the library.

“I think the focus right now, both for the folks at South Shore (Public) Libraries and also for the Region of Queens staff and the work that they’ve done to make the built environment really work, is to figure out how, for now, to make this the best space that we can make it.

“And the space is great in there, so it’s what do we need to do with the surrounding environment to remove barriers, … make sure that users who want to be accessing the space are provided that opportunity.”

Queens MLA Kim Masland said she would support a request for provincial funding for a new space for the library. But she said Saturday that she was impressed with its interim location.

“I think today we see as many people that are here, lots of smiling faces, lots of people really excited about this. This is also an interim facility here for now and so hopefully we’ll see a new library built in town, that would certainly be my wish someday. But we’re here for now and this is certainly a great interim facility.”

Lin Ireland of Liverpool was one of the many local library lovers taking it all in on Saturday.

“I think this is great,” she said. “It’s going to be used. And people complain about the location but I don’t think it’s all that far out. … I’m happy with it right where it is. A lot of money went into building this and why not leave it here?”

Susan McGibbon of Liverpool said her gardening club had their first meeting in the new branch a couple of weeks ago, and turnout was double their usual attendance. While she likes the new larger, brighter space, she hopes the region can build a new space in a more central location. 

“I don’t think there was another option, and I think they’ve done a good job making it a good option,” McGibbon said.

“Do I think we need another location that’s part of a community hub? Yes, absolutely. And I think a new library committee getting struck is going to happen very soon, so that work can get going.”

Sherman Nunes of Liverpool was at the library on Saturday with his four-year-old Lisa and his two-year-old Luke, as they played in the new children’s area.

“It’s beautiful, it’s spacious, it has a lot of light. I’ve been to the previous library. This is a step up. It’s very nice. 

“We like to take the kids out, and previously we did not have an indoor space around here in Liverpool, where we could take them out for a day or something, so we had to drive up to Bridgewater. But I think with this new addition, it would be nice to get them over here every weekend, especially so that they can run around, read some books, play with the toys. As you can see, they’re already occupied.”

The Thomas H. Raddall Library is open six days a week and closed on Mondays. Queens County Transit offers free rides to and from the library. That service runs every Thursday from 10 a.m. to 1 p.m. from the market shelter beside Hell Bay Brewing.

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Tara Druzina, representing the Queens County Food Bank, speaks to Region of Queens councillors at their regular meeting on Tuesday. (Region of Queens YouTube channel)

The Region of Queens will again be late setting its budget, though councillors hope to begin deliberations soon.

Mayor Scott Christian said this week that recent turnover in senior management has contributed to the delay. 

“It has been a challenge,” he said in remarks during council’s regular meeting on Tuesday.

“The organization has gone through significant churn within the senior management levels and we’re seeking to improve the organization, the functions in the organization to ensure that we can govern in ways that are accountable and transparent and engaging for our residents.”

Councillors fired CAO Cody Joudry in December, and the region terminated the employment of municipal clerk Pam Lovelace at the beginning of March, three months after she was hired. 

At their regular meeting this week, councillors approved interim spending limits until the 2025/26 budget is set.

Municipalities are expected to finalize their budgets by the end of March each year.

The region was also late last year with their budget talks, beginning the process in early April.

Christian told QCCR after the meeting that another reason for the delay is that the municipality is waiting for results of its water rate study, which will set charges for the region’s 1,400 water utility customers.

He said they’ll notify the public as soon as budget deliberations begin.

When they do, councillors are facing some challenges in a region with some of the highest poverty rates in Nova Scotia.

Officials with the Queens County Food Bank appealed to councillors this week to consider granting the group $15,500 in an annual rent subsidy for the next four years.

Before the food bank was forced out of a derelict municipal property in 2019 and began leasing space on Main Street, it paid no rent. But demand for their services has grown, as food costs have risen and donations have plummeted by about 50 per cent.

Just recently, the food bank was hit with a $10,000 repair bill on its two-year-old walk-in freezer. And it has committed to begin food pantries for elementary and high school students throughout the county, said Tara Druzina, the fundraising lead for the food bank.

“This highlights how the food bank constantly adapts for emergency community needs, not just providing food every Tuesday, but ensuring that vital support reaches the most vulnerable when and where needed,” she told councillors.

“These challenges illustrate why stable operational funding is critical. Without it, the food bank cannot effectively respond to growing community needs.”

Shelly Panczyk, chairperson of the food bank, said their client list has grown by about 30 per cent in the past few years, while the organization’s food costs have ballooned to $6,000 a month.

She says the rent subsidy is something the region provided in the past, by giving the food bank rent-free space in one of its buildings.

“Food is not all donated. 
So most of our food is bought, even though we get a truck from Feed Nova Scotia every Monday, but that’s mostly produce. But most everything else, all our canned goods and all our staples have to be bought.”

She says revenue from its thrift store has helped with those increased expenses. 

“We’ve been lucky the last four years we’ve had the thrift store open, but that can change at any time and that’s where most of our money comes from.”

Mayor Scott Christian said he didn’t want to predict how budget deliberations will go, but he acknowledged the role of local governments is becoming more complex.

“There’s an incredible amount of need in our community that we have to look at and just on balance with the pressure that puts on the ratepayer. I think all municipalities (face) significant pressure and competing priorities to figure out what to do with the limited available resources.”

Email: rickconradqccr@gmail.com

Listen to the audio version of this story below