Queens adopts first-ever winter maintenance policy

The Region of Queens adopted a winter maintenance policy this week. (Photo by Sergei Starostin via Pexels)
The Region of Queens has a snowplowing policy for the first time.
“This ensures municipal transportation infrastructure, roads, sidewalks and facilities are managed effectively during snow, ice and other winter conditions, while providing consistent, transparent and a measurable level of service throughout the community,” Adam Grant, director of infrastructure, told councillors at their regular meeting this week.
“Establishing this policy will provide clarity for staff as winter maintenance is provided, while also providing clear expectation to residents.”
The region is responsible for snow clearing mostly in Liverpool and some parts of Milton. Nova Scotia’s Department of Public Works looks after everything else.
The winter maintenance policy details priority areas and response times.
For example, at the top of the list are roads and sidewalks leading to the municipal public works garage, Hillsview Acres Home for Special Care in Greenfield, Queens Place Emera Centre, the municipal administration building and Liverpool Business Development Centre on White Point Road and the Queens Waste Management Facility.
Then it’s collector roads and sidewalks downtown, including the main parking lot and spots on Main Street. Local roads and sidewalks are next, with municipal waste collection sites, otherwise known as grey boxes, dry hydrants, Pine Grove Park, Queens Ground Search and Rescue and the Astor Theatre as lower priority areas.
The service standard is to have all roads, sidewalks and parking areas accessible within 48 hours after a storm. But some areas have six-hour or 12-hour targets. For example, the goal on main roads is to have both lanes cleared to bare asphalt within 12 hours.
Grant stressed that municipal crews begin their work as quickly as possible.
“So when you look at the time, post-storm, whether it’s six hours, 12, or 48, that doesn’t mean that we’re waiting six hours to start,” he said. “It’s likely to assume that it would be completed in a shorter period of time. It just sets out a priority for us as what we tackle first, second, third, fourth, achieving always to try to have zero as the response time for residents to experience.”
Some councillors were concerned that the service standard for clearing out dry hydrants is 48 hours after a storm.
District 6 Coun. Stewart Jenkins said he wants to see a stricter standard for maintaining those areas.
“I can’t believe we would wait two days after a snowstorm to clean out fire services’ access to their dry hydrants. I think that’s a misstep and it should be done sooner than that.”
Grant said that crews usually get to those areas pretty quickly.
“We generally start dry hydrants probably 12 hours after a storm’s end and we work on them routinely overnight and the next day and they’re typically cleaned up within 24 hours,” he said.
“And I guess what this outlines is that if we can’t accomplish that within 48 hours, then we need to revisit the resources and the level of service that we’re trying to achieve, then make sure that there’s that balance in there. But in no way are we intending to not maintain dry hydrants in a timely manner.”
He also pointed out that fire departments can call municipal crews in emergency situations and they’ll respond immediately.
Mayor Scott Christian also wanted to ensure that downtown streets and sidewalks are accessible as early as possible for those with mobility challenges.
Manager of Public Works Garrett Chetwynd said main sidewalks are usually passable pretty quickly after a storm after the sidewalk plow goes through. Crews have to use shovels and other hand tools to get to the bare sidewalk, and the crosscuts (the sloped area that joins the sidewalk with the road) would be clear within 12 hours.
“That doesn’t mean that they’re not touched at all,” Chetwynd said. “When our sidewalk plow goes through, it’s clear just not to that bare sidewalk. It’s very difficult to navigate that changing slope and terrain as you get through with the machine.”
Councillors approved the new policy at their meeting on Tuesday. Christian said that staff and council could make tweaks to it if necessary as the season progresses.
Email: rickconradqccr@gmail.com
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