The Region of Queens lifted its voluntary water conservation measures on Wednesday. (Rick Conrad)
Municipal water customers in Liverpool and Brooklyn can let their taps run a little longer.
The Region of Queens lifted its voluntary water conservation request on Wednesday.
In a Facebook post, the region said that recent rainfall “has restored the Town Lake to a level above the conservation threshold,” though it’s still not at full capacity.
The conservation directive had been in place since early October, as the region dealt with ongoing drought conditions.
The Region of Queens is considering using Nickersons Pond and the Herring Cove Lake watershed area as a source for non-potable water. (Rick Conrad)
Despite recent rain showers, the Region of Queens is still struggling with low water levels in the Town Lake Reservoir.
On Wednesday, it continued voluntary water conservation measures that have been in place for a month.
The region is asking its 1,200 customers in Liverpool and Brooklyn to use less water.
In an update on its Facebook page on Thursday, the region said water levels continue to drop.
Almost 47 millimetres of rain has fallen in the area in the past week, according to Environment Canada.
“At full capacity, the Town Lake Reservoir has a maximum depth of nine feet above the water intake pipe,” the region wrote in a Facebook post.
“At present, the water level is at six and a half feet. If levels reach five feet, it triggers the Warning Level, where reduced water pressure could impact the entire system. While the system is operating at lower pressure, it remains functional.”
Mayor Scott Christian said that the region is investigating alternative water sources to deal with future shortages because of climate change.
“If that means accessing the Herring Cove watershed and drawing water down from Nickersons Pond, that potentially could be something for the future. But you’re talking a multi-multi-million-dollar investment to stand up a secondary source for the water utility.”
The Nickersons Pond area (Rick Conrad)
That watershed used to supply water to the old Bowater Mersey mill and some residents in Brooklyn.
He said municipal officials are considering that as a source for non-potable water for people with dry wells.
“There’s no draw on it and there’s a dam on it. There’s a significant amount of water there. My understanding is that when it was in full operation, it was drawing in excess of 6 million gallons of water a day.”
Christian said that at their meeting next week, councillors will be considering a proposal for low-interest or no-interest loans for people to switch to drilled wells.
The Municipality of the District of Lunenburg has a program like that. And Christian said it’s been so popular that there’s a backlog of about 60 properties on a waitlist.
“We know that there are pain points there and it also adds to the overall debt load as a property owner, so it’s not a magic bullet, but we’re exploring that channel.”
In the meantime, though, he said the municipality needs to fix the leaks and water loss in its system due to old infrastructure.
In documents filed with the region’s application for water rate increases at the Nova Scotia Regulatory and Appeals Board, it was revealed that the Region of Queens Water Utility lost 69.1 per cent of its water in 2024 through leaks.
The $21-million project to extend and upgrade water and wastewater services to the Mount Pleasant area of Liverpool will help address that, Christian said.
“We know that we need to stop losing so much water, ensuring that the water utility is viable and sustainable is making the upgrade to the existing infrastructure so that we’re not losing so much water.”
Christian said Town Lake Reservoir is reliable, despite the challenges with water levels in the past two years.
“We’re really fortunate with the watershed that we have. We actually (issued) a conservation order on our water utility quite a bit later coming than it was in a lot of our adjacent municipalities and that’s reflective of the fact that is a very strong watershed.”
Christian said the municipality will work with the provincial and federal governments to create a more reliable water supply, especially if droughts continue due to climate change.
The Region of Queens is asking people to restrict their water usage. (Pixabay)
As drought conditions continue throughout Nova Scotia, the Region of Queens is taking its own measures to save water.
The municipality announced Thursday on Facebook that it will no longer be offering bulk water services to fill dry wells or water tanks.
Local fire departments who carried this out have been notified.
The region said the public Cowie Well at 733 Main St. in Liverpool is still open for potable water. And Queens Place Emera Centre has shower facilities available by appointment.
Coastal Queens Place and the West Queens Recreation Centre in Port Mouton also offer potable water and shower facilities.
The municipality is also into its second week of voluntary water restrictions to deal with dropping levels in the Town Lake Reservoir. It has asked its water customers in Liverpool and Brooklyn to limit their usage.
The Region of Queens says its reservoir is getting low, so it’s asking customers to use less water. (Photo via SneakyElbow via Pixabay)
The Region of Queens is asking its municipal water customers to restrict their usage to deal with drought conditions, as system-wide leaks appear to worsen.
The municipality posted a notice on its Facebook page on Tuesday asking the 1,200 water users in Liverpool and Brooklyn to conserve water immediately.
The post said that water levels in the Town Lake Reservoir have been dropping because of months-long drought conditions. The region did not mention a chronic system-wide leak problem that outside consultants have said gives the region a poor rating of water loss volumes compared to Canadian and international standards.
Mayor Scott Christian has told QCCR that staff regularly monitor the reservoir’s levels. About two weeks ago, Christian said water levels were still fine.
The region is asking people to limit their lawn and garden watering, fix any leaky faucets, take shorter showers and run dishwashers and washing machines with only full loads.
The Region of Queens Water Utility is asking the Nova Scotia Regulatory and Appeals Board for a 106 per cent increase in water rates, or about a $348-a-year hike. In documents filed with the board, a consultant hired by the region says “there is excessive leakage within the (water) system”.
Another report done for the region in 2024 found that the water system was losing more than 611,000 cubic metres, or 611 megalitres, per year due to leaks. Customers were using about 303,000 cubic metres, or 303 megalitres per year.
That represents 69.1 per cent of total water supply. In 2021, that rate was 60.3 per cent.
Region of Queens Mayor Scott Christian says municipal water customers aren’t in danger of restrictions yet. (Rick Conrad File photo)
As drought conditions continue in Nova Scotia, many municipalities are asking residents to cut down on their water consumption.
But so far in Queens County, levels in the Town Lake Reservoir are keeping up with demand.
Region of Queens Mayor Scott Christian says customers in Liverpool and Brooklyn don’t have to worry about their water yet.
“The latest briefing from staff is we’re still looking pretty good. It’s surprising, the amount of inflow to outflow on the lake is still at good, sustainable levels.”
The last significant rainfall in Nova Scotia was more than two months ago.
Municipal water utilities in the Halifax and Cape Breton regions, and towns in central and northern Nova Scotia have asked customers to conserve water.
Mandatory measures are in place in Annapolis County and Antigonish.
That’s on top of a provincewide ban on open fires and travel in the woods.
Even though the dry weather hasn’t affected municipal water customers in Queens yet, some residents are dealing with dry wells.
The region has opened the shower facilities at Queens Place Emera Centre to the public. It’s also reminding residents of the public Cowie Well at 733 Main St. in Liverpool.
Christian says the municipality will keep an eye on water levels in the Town Lake Reservoir.
“So we’re just continuing to monitor that very closely. But at this point, the level is good in the reservoir and still the inflow is still quite good.”
The Region of Queens has lifted voluntary water conservation measures for residents in Liverpool and parts of Brooklyn. (0xCoffe via Pixabay)
Municipal water customers in Liverpool and Brooklyn don’t have to worry about tightening their taps.
The Region of Queens announced Wednesday afternoon that it has lifted voluntary water conservation measures that residents and businesses were under since early November.
The region said in a news release that recent rainfall has restored the Town Lake Reservoir to appropriate levels.
The reservoir is still not at full capacity, the region says, but there is enough water so that people don’t have to worry about watching their consumption.
Earlier in the day, Mayor Scott Christian told QCCR that the region has been working with officials in the provincial Emergency Management Office to look for ways to replenish the reservoir if needed.
“There are alternatives and secondary water sources that we could access water from if push came to shove, but they’re not potable.”
Christian says using those sources would only be a last resort if they needed to feed the system.
But people who rely on the region’s water utility don’t have to worry about that for now.
If water levels drop again, the region says it will notify users through ads on local radio stations, including QCCR, posts on the region’s Facebook and Twitter accounts and on its website.
Queens regional councillors are looking for ways to help prevent more water crises in the region. (Henryk Niestroj via Pixabay)
While residents and businesses in the Liverpool area are being asked to cut back on water, Region of Queens councillors want to find ways to improve communication and deal with any future water shortages.
Last week, councillors asked for a comprehensive staff report on the region’s water and wastewater systems. They also want staff to develop a communication system to inform customers quickly when problems arise.
Municipal water users in Liverpool and parts of Brooklyn have been asked since Nov. 1 to restrict their water usage.
Water levels in the Town Lake Reservoir are too low to support the town’s usual consumption.
The region has warned people that without significant amounts of rain, more drastic measures may have to be taken.
Mayor Scott Christian said it’s important to investigate longer-term solutions.
“It has appropriately alarmed a lot of our residents and a number of members of council as well,” Christian said.
“So I think it’s appropriate that we ask those questions in terms of how are we going to avoid situations like this in the future. What’s our Plan B? How can we make sure that we do all we can to protect against known or foreseeable risks to the stability or the dependence of our water supply?”
Other councillors said they were also worried how the water supply could be affected if the Liverpool Fire Department needs to respond to a fire.
Liverpool fire chief Trevor Munroe could not be reached for comment Monday.
District 3 Coun. Courtney Wentzell said the region needs to address problems with its existing infrastructure.
“I think we’ve got an infrastructure problem on the west side of Liverpool from the town well to Union Street. This is very, very serious. We need to know what Plan B is, we need to look ahead and we need to look after people that already hooked up before we start hooking up new.”
The region has been criticized in the past for its efforts at spreading the word about water problems.
But some businesses and residents complained that they didn’t know about it until days after the order was issued.
People were also upset at what they saw as a lack of transparency about the reasons for the order.
Deputy Mayor Maddie Charlton said residents and businesses need to be informed more quickly and more directly.
“I’m also running into a lot of residents who are unaware that they’re supposed to decrease their water usage right now, so I think that this is critical that this happen so that residents can be alerted when needed in a very quick manner.”
CAO Cody Joudry could not give councillors a timeline for when staff will complete their report.
The Region of Queens released this graphic on Friday morning to illustrate water levels in the Town Lake Reservoir (Credit: Region of Queens Municipality)
UPDATED Nov. 22 at 10:15 a.m.
The Region of Queens is asking its municipal water users to cut their consumption in half.
The municipality first sounded the alarm on Nov. 1 about dropping water levels in the Town Lake Reservoir.
Since then, the situation has only worsened. Officials say people have not reduced their water use enough to deal with the lack of rainfall.
The area has received only about 45 millimetres of rain since the first of October. CAO Cody Joudry told QCCR last week that the region would need at least 50 mm of rain a week to improve things.
For the past few weeks, the region has appealed to the 1,400 residential and commercial water utility customers in Liverpool and Brooklyn to conserve water.
Mayor Scott Christian told QCCR on Thursday that the newest advisory was necessary because water levels continue to drop.
“We’ve just continued on the same trajectory towards a situation we don’t want to find ourselves in. The updated (communications) strategy is around giving people a target to work toward to manage their own consumption or water conservation efforts.”
The region released more information on Friday morning, explaining the current water levels in more detail, including a graphic to illustrate.
“At full capacity, the Town Lake Reservoir has a maximum depth of nine feet above the water intake pipe,” according to the release. “Currently, the water level stands at six feet. If levels reach five feet, it triggers the Warning Level, where reduced water pressure could impact the entire system. While the system is operating at lower pressure, it remains functional.”
Some people who commented on the region’s latest post on Facebook said they’re frustrated with the region’s efforts to put the word out.
Christian said he understands people’s discontent. He said council plans to discuss the region’s long-term water plans and better communication with residents at their meeting on Monday evening.
“I think those are all good and fair questions to be asking right now. … It’s something that members of the council definitely take seriously. The things that we need to right now right now, is we need to conserve water right now.”
People also wondered why the municipality is flushing some fire hydrants in certain areas. Christian said he appreciates people pointing that out, but said they need to do that to avoid contaminating the water supply. Still, he said officials will look at ways to limit the flow of water from those hydrants.
The region also responded on Friday morning to concerns about the hydrant flushing.
“These ‘flusher locations’ are essential to maintain water quality throughout the system,” the release said. “The municipality has reduced flushing rates from 40 to under 5 gallons per minute to conserve water while ensuring safe potable water distribution.”
Christian told QCCR on Thursday that the best thing to do is for all users to cut their consumption as much as possible.
“But what’s most important urgently right now is to try our best as a community to conserve water as much as possible.”
Municipal water users have dealt with frustration before. Controversy over an eight-week boil water order in the summer of 2023 forced the Queens water utility to give customers a one-time break on their bills.
Other water utilities across the province are also struggling with dwindling water supply. The Halifax region issued water conservation notices last week.
The Region of Queens is asking people to take shorter showers and take baths less often. Flush toilets only when necessary, reduce the number of times you do laundry or dishes, fix leaky pipes and report any suspected leaks in water lines to the municipality at 902-354-7170.