Michelle Thompson, Nova Scotia’s health and wellness minister, is warning of a potential strike by more than 9,000 health-care workers. (Communications Nova Scotia)
Nova Scotia’s health minister is warning the province’s health authorities to prepare for a possible strike by more than 9,000 health-care workers.
Michelle Thompson wrote a letter to the CEOs of the Nova Scotia Health Authority and the IWK Health Centre. She said the province is committed to reaching a settlement.
Thompson said talks have been difficult but are continuing with the help of a conciliator.
“Each negotiated settlement and wage and benefit investment we have made has resulted in higher wages,” she wrote in the letter, released Tuesday by her department.
“Once again significant wage increases are on the table. At the same time, we have to be mindful of the taxpayer and make sure that we only commit to what is affordable to taxpayers, now and into the future.”
The employees are represented by three different unions – the NSGEU, CUPE and Unifor. The unions are negotiating as one body under a council of health-care unions.
Members represent more than 170 occupations in the health-care system – including those working in diagnostic imaging and laboratory, mental health and addictions, cancer therapy, paramedics, and community health.
The unions say many employees are now the lowest paid in Atlantic Canada and are struggling with severe staffing shortages.
Thompson said in the letter that the government is focused on “tough but fair” bargaining. She said they want an agreement without a strike, but that the province’s finances are stretched.
“The reality is that with a staggering provincial deficit, there is just no more to offer. We simply can’t sweeten the offer because the taxpayer is already stretched to their limit.”
In late July, Nova Scotia’s Finance Minister Allan MacMaster reported the province recorded a $143-million surplus on surging revenues. He said Nova Scotia brought in $1 billion more than expected last year.
This round of contract negotiations does not include doctors or nurses.
Deborah Raddall and Jean Robinson are part of the team organizing this year’s Liverpool International Theatre Festival. (Rick Conrad)
It happens every two years, it’s less than two months away and the organizers of the Liverpool International Theatre Festival want you to be part of it.
The festival is looking for local residents to open their homes and help welcome the almost 90 people coming to Liverpool from 10 different countries for the four-day event.
The volunteer-driven festival is celebrating its 16th edition from Oct. 17 to 20 at the Astor Theatre.
This year, amateur theatre troupes from Morocco, Egypt, the country of Georgia, Mexico, Italy, Switzerland, Wales and the U.S. will be putting on one-act plays in an event that celebrates theatre and international friendship. Winds of Change from Liverpool will also be putting on a play at the festival.
“For those that haven’t been to the festival in the past,” says festival chairwoman Jean Robinson, “they are one-act plays and they have to be between 25 minutes long and 50 or 55 minutes long. And so, it’s a great introduction to theatre and different types of theatre.”
Deborah Raddall is in charge of LITF’s marketing and promotions.
“LITF is a celebration of culture and theatre and community. And it’s a chance for us, meaning Liverpool, to experience the world.”
The festival relies on 40 to 60 volunteers from the community to make it happen.
Members of the theatre troupes are billeted at homes around Queens County. This year, organizers are putting an urgent call out for people to open their homes to the actors and crews coming to Liverpool.
LITF asks hosts to provide a bed and some breakfast for festival participants. The festival looks after everything else, including other meals and transportation. Hosts also get two free tickets to the play involving their guests.
Raddall and her husband Blair have hosted troupes in their home for many previous festivals.
“It’s a wonderful experience, my experience has been really great with that. We’ve been hosting almost every year and we’ve made wonderful friendships and connections. It’s quite unique for a theatre festival.”
“All you need to do is have a bed. It’s a bed and breakfast situation. What we ask of our hosts at a minimum is to provide a bed, provide a breakfast for them in the mornings and to pick them up when they arrive, if it’s a reasonable time. … At a minimum interaction, make them welcome in your home, give them something to eat in the mornings and our festival is designed to pick up all the rest of the stuff. … We’re really looking for a welcoming space and a little bit of breakfast.”
Robinson said hosts and guests have made lasting connections.
“Hosts can be as engaged in the festival as they want to be. We know that these have become lifelong friendships and also new experiences. People have gotten to go skating for the first time with their host, even being taken to the ocean to see a beach for the first time, going out on a lobster boat or things like that that have really cemented those relationships.”
Raddall says they’re still looking for space for about 40 troupe members. Troupes and potential hosts fill out questionnaires so that organizers can help make sure the experience is as positive as possible for everybody.
“It’s a process that’s not just we’re just going to chuck somebody on your doorstep without having a conversation about what works best for you and what works best for them.”
If you’re interested in becoming a host for the Liverpool International Theatre Festival, you can contact info@litf.ca , check out their website at litf.ca or message them at their Facebook page.
Queens District RCMP plan to step up patrols in North Queens after complaints of underage off-highway vehicle use. (RCMP NS Facebook page)
RCMP in Queens County are cracking down on underage ATV operators in North Queens.
Queens District RCMP officers will be stepping up patrols in the area after getting numerous reports from residents over the past several weeks of minors illegally operating off-highway vehicles at high speeds and often late at night.
RCMP spokeswoman Cpl. Carlie McCann says it’s all about safety.
“Members are making sure that there are police officers who are out there in order to enforce these laws, but also to ensure that people are being safe,” McCann said in an interview Monday.
“The big reason that laws like this exist is to make sure that people are safe when they’re out operating their off-highway vehicles and using the trails in our communities. So the biggest reason is to make sure that we aren’t seeing peple doing things that are unsafe on their OHVs.”
McCann did not know how many calls the RCMP received or in which specific areas of North Queens this is happening.
“Any type of report like this is too many when it’s unsafe behaviour, like driving too fast and at night. The number of calls that have been received have been enough to promote some concern.”
RCMP say that Queens County has no designated roads or highways yet listed under the Nova Scotia Off-Highway Vehicles Act. And operators must have a valid driver’s licence and wear helmets. Children between the ages of 6 and 15 must be supervised by a parent or guardian.
“I think the biggest thing to remember is that you have to be thinking about safety all the time on things like this,” McCann said.
“It’s really important to use common sense, so making sure that all riders have helmets, making sure that people are using (the vehicles) safely and know how to use them properly, making sure that your vehicles are well maintained and making sure that you are having common sense when you’re picking areas you’re riding in and picking who’s going to be driving the vehicles.”
Under the Off-Highway Vehicles Act, offenders can be fined up to $2,000 and have their vehicle seized by RCMP.
More information about ultrasound reports is now available on the YourHealthNS app. (Communications Nova Scotia)
Nova Scotians can now see more information from their ultrasound reports on the YourHealthNS app.
Scans completed from Aug. 5 onward were available as of Monday. The report includes the body part examined, the reason for the scan, findings and a comparison with any previous ultrasounds.
Results will be available 14 days after the ultrasound.
The reports will add to the information like date, time and location of the scan currently available through the app. Images won’t be available, according to a news release from Nova Scotia Health.
In July, the province expanded access to the health records in the app to everybody across the province, who are 16 and older with a valid Nova Scotia health card.
More than 309,000 ultrasounds were performed in Nova Scotia in 2023.
Susan Letson is on the committee organizing the Medway Head Lighthouse Art and Craft Show and Sale, beginning Friday (Aug. 16) in Port Medway. (Rick Conrad)
Nova Scotia Public Works Minister and Queens MLA Kim Masland announces cell service upgrades on Wednesday in Greenfield with Service Nova Scotia Minister Colton LeBlanc. (Rick Conrad)
It’s going to take a couple of years, but residents of Greenfield are finally getting cell service.
The Nova Scotia government is building 27 new telecommunication towers in unserved areas around the province at a cost of $18.6 million.
Public Works Minister and Queens MLA Kim Masland made the announcement on Wednesday at the Greenfield Fire Hall in north Queens.
She was joined by Colton LeBlanc, minister of Service Nova Scotia, municipal politicians and representatives from Build Nova Scotia and Rogers.
Masland said reliable cell service is a necessity and a matter of safety.
“We are adding to what is already the largest investment ever in cellular infrastructure by a provincial government. We are investing an additional $18.6 million to build 27 new provincially owned telecommunication towers.”
Last October, the province launched the $47.3-million Cellular for Nova Scotia Program. The province also announced $3.3 million last year to build four trunked mobile radio towers, which first responders use for emergency communication. The new funding brings the total investment to $69.2 million.
The province is also partnering with Rogers to upgrade infrastructure at 27 existing sites and connect them to the Rogers network.
“This will significantly improve connectivity for Nova Scotians over the next two years,” Masland said. “It’s what our province needs to keep pace with technology and population growth while improving safety in rural communities.”
The overall program is expected to connect more than 12,000 unserved civic addresses, which represents about 62 per cent of the more than 20,000 identified in a 2022 Cell Gap Study. It will also connect 562 kilometres of unserved primary roadways, or 56 per cent of the 1,010 kilometres of the unserved roadways.
The first four towers will be up by spring 2025, with the remaining new and upgraded sites ready between summer 2025 and spring 2027.
Some areas of the province, like Greenfield, are cellular dead zones. Residents and businesses have to rely on landlines or Wi-Fi calling.
The Greenfield work is expected to be completed by fall of 2026.
Fire Chief Moyal Conrad called it a “game changer” for rural fire departments.
“The public is going to be so much more protected with cell service in rural areas and with us being able to do our job easier and better,” he told reporters after the announcement.
Conrad said improvements to the mobile trunked radio network will also help departments like his serve their communities better.
“That trunk radio that’s what we do all our communications on. … All vital information goes across that. The Nova Scotia government is giving us (volunteer fire departments) all new radios this year, that’s another $100 million they’re sticking out there for us.
“This is very, very, very good news.”
Conrad said the lack of reliable cell service also affects recruitment efforts, at a time when it’s tough enough for rural departments to find volunteers.
“If you signed up today to be a fireman and you never got to a call, you’re not going to be very interested in coming. So the cell service, we’ll be able to put out more information. People will be able to know when there’s a call and they’re going to be able to respond.”
Region of Queens Mayor Darlene Norman said the municipality had been putting money aside in a special reserve fund to build their own tower for Greenfield, or to try to partner with the neighbouring Municipality of the District of Lunenburg.
“This is absolutely amazing, not only for Queens but for all rural counties, all rural places that do not have cell coverage which is so very, very vital.”
Masland told reporters that it’s taken a while to address lack of cell service in some areas because of the difficulty in doing the work in many rural areas of the province. She likened it to climbing Mount Everest.
“This is just the beginning. We’re working concurrently, not waiting to make sure that we can keep climbing. This is going to take time. We are finally a government that has put its teeth into this problem and we’re going to solve it.
“We’ll get these 27 up and like I said, we’re not stopping, we’re going to continue to climb to the top and we’re going to make sure that Nova Scotians have the cellular service they deserve.”
The 27 new towers will be added to the more than 60 the province already owns. Under its agreement with Rogers, the government is pitching in 80 per cent of the cost, while Rogers will pick up the remaining 20 per cent or about $3.7 million.
The ultimate goal is to have 99 per cent coverage for basic voice call service and up to 85 per cent coverage for high-definition service for things like high-quality audio or video, internet browsing, email and streaming.
Masland said the province will also be applying to the federal government for help with some of the cost.
Nova Scotia Health staff are calling people on the need-a-family-practice registry to make sure they still need a primary care provider. (Pixabay)
A group of 40 student recruits has started calling Nova Scotians to see if they still need a family doctor.
And with more than 160,000 people across Nova Scotia on the need-a-family-practice registry, it’s going to be a busy summer.
Noella Whelan, the senior director of the primary care and chronic disease management network for Nova Scotia Health, is heading up the project.
She said the department did a similar telephone campaign last summer, when more than 152,000 were on the list. That resulted in more than 21,000 people identified who could be struck from the waitlist. It also resulted in 6,000 people being assigned a primary care provider.
“Our systems are not automated so it relies on the individuals that put their name on the list to take their names off the list,” she told QCCR.
“This is a more proactive mechanism for us to reach out to individuals and determine if they have already been connected to a primary care practice in Nova Scotia. And so often we do find that there are individuals that have been connected to a primary care provider who are still on the list.”
Whelan said they doubled the number of temporary staff making calls this summer, from 20 last year. She said there are about 10 other permanent Nova Scotia Health employees on the project in supervisory and co-ordinator roles. Hiring the student recruits will cost about $532,000, according to a Nova Scotia Health spokeswoman.
“We have heard from patients and families the concern about where to go for care,” Whelan said. “So we want to make sure we’re connecting with folks to understand, do they need a primary care provider? Do we have their contact information so that when we reach out to them do we have accurate information? … Out of the campaign last summer there were a number of tools developed to help individuals understand where to go for care. We just want to make sure that those that are waiting know where to access care.”
Operators will also be confirming with people whether their doctor has retired. Whelan says the department doesn’t always know if a general practitioner has retired.
“We want to make sure we’ve confirmed that and are able to then connect them to a primary care provider when one becomes available.”
Whelan says the project will also give Nova Scotia Health a chance to tell people where else they can access care while they wait for a doctor or nurse practitioner. Staff will also remind people to fill out the health questionnaire on the need-a-family-practice registration site. People can also use that form to remove themselves from the registry.
“I think it is money well spent. Certainly we’ve heard from the public, from patients’ families that they want a more direct contact with the system to understand how to navigate services.”
Calls will show up as either unknown name and number or from a blocked caller.
Staff won’t ask for any personal information besides the last four digits of your Nova Scotia health card and your birth date.
They will also ask for confirmation of your phone number and physical and email addresses.
“If they do receive a call and they are not able to respond, if we have their email on file, we’ll send them an email, and say, ‘We’ve attempted to call you, please call us back. Or we’ll make a call at this time during the next day or so.’ That way, Nova Scotians will know this is a legitimate initiative.”
Whelan said in the first week of calls, they haven’t had many people refuse to answer to give information.
“The students are just in a week or so of calls, so most folks are engaging in conversation and able to verify it is Nova Scotia Health calling. We certainly do have a few (refusals), but we expect that anyway.”
Nova Scotia Health will be calling people over the next several weeks to verify that they’re still looking for a primary care provider. (Pixabay)
If you’re one of the 1,100 people in Queens County still looking for a primary care provider, you may be getting a call from Nova Scotia Health.
Officials will be phoning people on the need-a-family-practice registry over the next several weeks to confirm whether they’re still looking for a doctor or nurse practitioner.
According to a release from Nova Scotia Health, people will be called from either a blocked number, one they don’t recognize or an unknown name and number.
Staff won’t ask you to provide any personal information besides the last four digits of your Nova Scotia health card and your birth date.
They will also ask for confirmation of your phone number and physical and email addresses.
According to the news release, this is so that the department can contact people when a doctor or nurse practitioner is available to take new patients.
Health staff will also be calling people who added their name to the list because their provider told them they’d be retiring. This is to confirm whether their doctor retired.
The registry hasn’t been updated since June 1. According to CBC News, opposition politicians this week accused the government of withholding up-to-date numbers on how many people still need a doctor or nurse practitioner.
As of June 1, 160,234 Nova Scotians were still on the registry. About 10 per cent of Queens County residents are still looking for a primary care provider. That compares to about 23 per cent of the population in the Bridgewater area.
QCCR will have an interview on Friday with Noella Whalen, the senior director of the primary care and chronic disease management network with Nova Scotia Health. Whalen is leading the project.
An X-ray technician is seen in this photo. X-ray reports will soon be available through the YourHealthNS app. (Communications Nova Scotia / File)
X-ray results will soon be available through the YourHealthNS app.
Nova Scotians will be able to see any X-rays done from July 15 onward. The results will be on the app 14 days after the scan.
The report includes findings from the X-ray, a comparison with any previous X-rays, the patient’s history and a summary. Images won’t be available.
“This is just the beginning as we plan to make more records and information available that will help Nova Scotians take a more active role in their health care, ” Health and Wellness Minister Michelle Thompson said Monday in a news release.
Earlier this month, the Nova Scotia government expanded access to health records through the app to everybody in the province 16 and over with a valid health card.
That was after a three-month pilot project involving more than 13,000 patients at six clinics, including Queens Family Health in Liverpool.
The X-ray reports will be in addition to the other information available on the app, including lab and some test results, hospital and health visits, medications and immunizations.
More than 600,000 X-rays were performed in Nova Scotia in 2023.
Michelle Thompson, Nova Scotia’s health and wellness minister, announces at a news conference on Wednesday that the YourHealthNS app will be expanded to all Nova Scotians over 16. (Communications Nova Scotia via Zoom)
The Nova Scotia government is expanding access to a $15-million smartphone app that lets patients see their own medical records.
The government gave early access to 13,824 patients in six clinics around the province from January to April to the YourHealthNS app. One of those clinics was Queens Family Health in Liverpool.
After gathering feedback from users in the pilot, it announced Wednesday that anyone over 16 with a valid Nova Scotia health card can now download the app and access its features.
The biggest draw of the app is the ability for people to access their own medical records, prescriptions, lab and test results and immunizations. It also allows you to see your hospital, clinic or other medical appointments.
Patients can also schedule some appointments through the app.
Michelle Thompson is Nova Scotia’s health and wellness minister. She said the app helps give Nova Scotians control over their own health care.
“We started small with a test-and-try approach, but the results were huge,” Thompson said at a Wednesday news conference. “Those who used it liked it. It improved their health care experience, gave them more control over their care, but most importantly, it put health care back in their hands.
“You can now carry your medical history in your pocket wherever you go.”
Officials with Nova Scotia Health told reporters at a technical briefing that more than 300,000 Nova Scotians have already downloaded the app.
Of the pilot project participants, 98 per cent said they would continue to use the app, while 30 per cent said they felt they didn’t need to see their primary care provider because they had access to their records.
Officials could not say how many people actually used the app. They said that because of privacy concerns, they did not track individual users and how they used the app. The information came from a voluntary feedback survey in the app. Officials did not know how many people responded to the survey.
“We know from our evaluation here but also from other jurisdictions around the world, this empowers patients,” said Dr. Aaron Smith, medical executive director, Northern Zone, and provincial medical executive director.
“This allows patients to manage their own health. And the impact on providers is also profound. We know folks feel more engaged in their health, they better understand their health. It allows a significant numbers of folks to avoid unnecessary visits to both emergency department and primary care facilities. It allows physicians to really focus on what they need to do, which is care of acutely ill people.”
The YourHealthNS app has cost the government $15 million in total, with $2 million of that spent on the pilot project and another $3 million for the rollout to all of Nova Scotia.
Officials said Wednesday that protecting people’s privacy was one of their primary concerns.
“We are ensuring that people’s information is safe and citizens can see their own information and other than a few folks who will do audit functions to ensure everything is fine, there will be nobody else that can see that information,” Thompson said.
During the pilot phase, some participants in Queens County said that they either had no information available or the information they saw changed from day to day. Others said they could see all their records.
Scott McKenna, chief information officer for Nova Scotia Health, said that everybody should be able to see their health records now.
“Those are the lessons we’ve learned from the pilot. Now we’ve matched records a little bit differently, put some new algorithms in place to make sure we’re matching records based with a high level of confidence on health card number and date of birth. … Those individuals would see their health records now.”
Thompson said she’s confident that people will see information that’s reliable and up to date.
“The point of a test and try is that we bring individuals into the pilot. We understand the technology, we understand the interface with the people who are using the technology and we build on their feedback and their experience.
“We’re very grateful to those initial pilot participants. It really gave us the opportunity to understand the app, build the app, get their feedback, see what the experience was and move on from there. And so I feel very confident in the team and their ability to continue to deliver the iterations of this app. And I do believe the app will be of huge benefit to Nova Scotians.”
More records like primary care visits with doctors, nurse practitioners or through pharmacy clinics will be added over the coming months, Thompson said, with the goal of having all of that information available by the end of September.
