Nova Scotia Health is holding a drop-in clinic in Caledonia on March 20. (Province of Nova Scotia)
Nova Scotia Health is holding a mobile primary care clinic in Caledonia next Thursday (March 20) from 5:30 p.m. to 8:30 p.m.
The drop-in clinic will be held at the North Queens Community Health Centre.
Only certain health issues can be seen at the drop-in clinic. Nova Scotia Health says it can address only non-urgent conditions such as prescription refills or renewals, minor respiratory or gastrointestinal problems, muscle pain, rashes or urinary tract infections.
People are being asked to have their health cards and a list of their medications with them.
Medical staff will screen patients to make sure they can treat the concern at the clinic.
The emergency department at Queens General Hospital in Liverpool is also now open 24 hours a day from Mondays at 8 a.m. to Fridays at 1:30 p.m.
Nova Scotia Health is also organizing drop-in clinics in Bridgewater at the Medical Arts Building on Glen Allen Drive. Those are set for Sun., March 16 from 9 a.m. to 3 p.m., Wed., March 26 from 5:30 to 8:30 p.m. and Sun., March 30 from 9 a.m. to 3 p.m.
North Queens firefighters in a training exercise. (North Queens Fire Association Facebook page)
The North Queens Fire Association in Caledonia will now be notified of more 911 calls in their community.
“As of right now, if you call 911 and you say you want the fire department to respond, there will be no question. The fire department will be paged out,” Chris Wolfe, chief of the North Queens department, told QCCR on Monday.
Last Monday, about 100 residents, firefighters and other first responders from as far away as Yarmouth met in Caledonia to air their concerns about Nova Scotia’s emergency communications system.
Rural fire departments like North Queens said they weren’t being paged about some medical emergencies in their community, even when residents specifically asked for their help.
Volunteer fire departments can sign up to be a medical first responder agency and respond to various medical emergencies, depending on their level of training. That is vital in rural areas like Caledonia where the nearest ambulance depot is about an hour away.
The 18 trained first responders in North Queens can attend almost any kind of call for help.
After a couple of high-profile incidents in the community left people waiting for an hour or more for medical help, Wolfe organized the public meeting with help from Queens MLA Kim Masland. She invited officials from Nova Scotia’s Department of Health and Wellness, Emergency Health Services and Emergency Medical Care, the company that operates the province’s ambulance and 911 services.
“Our local MLA Kim Masland’s helped greatly with it,” Wolfe said. “The public showed support that night. It’s just a bunch of various things that’s come together to make people more aware of what’s going on and there is an urgent need for something to change there. I couldn’t be more happy with the way it’s panned out.”
Wolfe is also meeting with EHS officials on Tuesday in Halifax to discuss a potential pilot project with the North Queens department that could be used across the province.
“We’re going to sit down and discuss some possibilities. There will probably be a new protocol put in place. It will start with our department and it will trickle down to different MFR agencies around the province.”
Wolfe said he believes hearing from the public pushed provincial officials to act.
“Oh definitely. I think they realize we’re not going to let it lay to rest and it’s something that needs to be addressed and fixed and they’re on board and they’re going to help us get there.”
Wolfe said he will likely post an update on the department’s Facebook page Tuesday evening after the meeting in Halifax.
Chris Wolfe, chief of the North Queens Fire Association, speaks at a public meeting on Monday evening. (Rick Conrad)
When Mya Uhlman’s father needed medical help last August, her mother called 911 and expected her local fire department to respond.
They were still waiting 20 minutes later, so Uhlman’s mother called again. The 911 dispatcher told her the North Queens Fire Department was on its way. Uhlman’s parents live less than 10 minutes from the fire hall in West Caledonia.
“And they never, ever showed up,” Uhlman told QCCR. “She ended up calling a relative that lived close by to be with her because she was by herself. … So when I inquired about it, I was told (North Queens) were never paged.
“The ambulance did arrive eventually. It was around 40 minutes before the ambulance did arrive. My father is OK, but it was serious at the time.
“When my mother explicity asked for the North Queens Fire Department, they should have automatically been dispatched with no questions asked.”
Uhlman’s story and others were why Chief Chris Wolfe called a public meeting at the North Queens fire hall in Caledonia on Monday night.
About 100 residents, firefighters and other first responders from as far away as Yarmouth met to air their concerns about their local fire departments not being called to medical emergencies.
Chief Wolfe sounded the alarm on Facebook in February after another resident called 911 and the dispatcher didn’t notify Wolfe’s department. Instead, that person was still waiting for an ambulance when Wolfe’s deputy chief found out about it and had 911 page the fire department.
Volunteer firefighters around Nova Scotia take medical first responder training. The type of call they can respond to depends on the level their department signs up for. North Queens has 18 people trained to respond to almost any level of medical call.
Wolfe said that 111 of 198 of their calls last year were medical emergencies.
“My mandate is not to give up until we find a solution to this problem of not being paged for certain calls within our communities, because North Queens residents depend on us.”
He contacted Queens MLA Kim Masland to help organize the meeting with officials from the Department of Health and Wellness, Emergency Health Services, and Emergency Medical Care, which has the contract to operate ambulance and 911 service in Nova Scotia.
Masland, who is also the minister of emergency management, told those at the meeting to be frank with their concerns. And she also told people to continue to contact her and other MLAs.
“I want to make sure that we land where we need to land because what has been happening is not acceptable.”
Representatives from EHS and Emergency Medical Care explained how the system works and the challenges in deploying the right resources in a timely way.
But people like Mya Uhlman wanted to know why their local fire departments wouldn’t be told about a call, especially if the person in distress requested it. A first responder with North Queens also demanded to know why dispatchers would deny that request.
Before officials could answer his question, first responders from the Liverpool, Pubnico and Woods Harbour fire departments also spoke up and said the same thing is happening in their areas.
Jeff Fraser, senior executive director of the emergency health services branch with Nova Scotia’s Department of Health and Wellness, said dispatchers have to follow certain models.
“I’m not so sure we should be denying that. I actually didn’t realize that was happening in that manner.”
Gordon Peckham, who is the vice-president of operations with EMC, said he didn’t know why that’s happening, but that it shouldn’t.
After the meeting, Uhlman said she hopes officials change how and when they notify local fire departments.
“In a way it made me feel a little better to know it wasn’t only us. But at the same time, it really made me feel awful that this is happening in so many places and so many particularly rural community members are not getting the services they need in a timely fashion.”
Masland said she believes some progress was made at the meeting.
“There were things that were said here tonight that I could see they were raising the eyebrows of people here from EHS. And I think it’s important whenever you have communication that’s when you can start to resolve issues, and that’s what we’re gonna do.”
Chief Wolfe told QCCR that provincial officials promised to work on some of the issues raised and return in six to eight weeks for another public meeting.
“The community did well supporting us, showing up. They voiced their concerns. Most of the concerns voiced we were aware of. I’m hoping that EMC will take it seriously and we’ll get things resolved.
“You could see the reactions with some of the public talking there that there were things going on that they weren’t even aware of. And I believe that within the next day or two, they’ll be taking those things into consideration and addressing them right away.”
The North Queens Fire Association bought a new rescue truck in December 2023 to respond to medical emergencies and other calls. (North Queens Fire Association Facebook page)
The fire chief in North Queens wants answers about why his department isn’t being called to more medical emergencies in the community.
Chris Wolfe, who leads the volunteer-run North Queens Fire Association in Caledonia, says he’s worried that residents aren’t getting the help they need and someone could die because of it.
“We’re supposed to get called for pretty well anything that the ambulance will come out to North Queens for and that hasn’t been the case here lately,” he told QCCR.
“My concern is that the community’s not getting the help that they need when they need help the most. You take an ambulance takes an hour basically get to North Queens and even longer if you’re in a storm, so potentially somebody could be lying there for an hour without medical help.”
That’s why Wolfe has organized a public meeting on March 3 at 7 p.m. at the North Queens Fire Hall in Caledonia at 9793 Highway 8.
He’s invited officials from Emergency Medical Care and Emergency Health Services, as well as Queens MLA Kim Masland, who is also the minister of emergency management, and Health Minister Michelle Thompson. Wolfe is also encouraging residents to attend.
Wolfe expressed his frustration in a recent Facebook post. He also posted last August asking residents to contact him if they’ve called 911 in the past expecting the fire department to respond.
A post on the North Queens Fire Association Facebook page from Chief Chris Wolfe.
“I’ve previously had meetings with EMC and EHS and we’ve talked about it and I thought things were going to get straightened out but obviously they didn’t and we did have one particular call there the night before I posted that and the individual was lying outside in the snow and they weren’t going to page the fire department for it.
“We ended up going over on our own terms and dealing with it till EHS arrived so that was my pet peeve that sent me to put the post on Facebook.”
Emergency Health Services contracts out ambulance and paramedic service in Nova Scotia to Emergency Medical Care, which is owned by Medavie Blue Cross. EMC also operates the province’s 911 call centre.
EMC officials declined an interview request. A spokesman said in an emailed statement that they “are committed to continuing the conversation to address” the fire department’s concerns.
Wolfe said 18 of the first responders at his department are certified under the Medical First Response Program, which trains people to care for someone who is injured. He said they responded to 111 medical calls last year, which account for between 65 and 75 per cent of what they do.
But he said they could potentially respond to more calls and more quickly than EHS, if only they knew about them.
It’s a situation that rural fire departments are dealing with around the province, he says.
“When you become an MFR agency you choose what level of response you want to be and where we’re so far from a hospital or anything like that we choose to be non-urgent and that means that we give anybody the help that needs it for any type of scenario.”
He says he’s not looking for a quick fix, but he hopes the meeting helps.
“I don’t expect everybody to come (to the meeting) with answers. It’s not going to be fixed overnight.
“The purpose of the March 3rd meeting would be to get everybody there, address what the problems are, take everybody’s concerns from the public, put that all together and then go back to the drawing board and say, ‘Look we know this is what’s wrong, what options do we have to fix this, how can the volunteer fire service and MFRs help us out,’ and then maybe have another public meeting maybe three to four weeks later and come back to the drawing board and tell people what was found out and how things are going to be addressed.
“The more people that show up, the better it will be. And hopefully we can get things addressed and make things better for all of Nova Scotia.”
Kendra Shot is the organizer of Santas for Seniors Queens County. (Rick Conrad)
UPDATED DEC. 4, 10:30 A.M.
Even though the Canada Post strike is continuing, the organizer of Santas for Seniors Queens County says seniors will still get their gifts in time for Christmas.
In previous years, organizer Kendra Shot has mailed out the cards. But this year, she says that she and some other women will hand deliver more than 300 envelopes with gift cards to seniors around Queens County.
“We’re going to make sure they get out before Christmas because I know a lot of seniors wait for this to help with their Christmas dinners,” Shot told QCCR.
On Tuesday, Shot got some great news that somebody wanted to adopt 50 seniors.
“I’m feeling very, very happy about it because last year at this time, we had to add another week to get all the seniors adopted and by the looks of it, I’m praying we’ll have everybody adopted by Friday.”
This is the fifth year for the volunteer-led program, which helps low-income people 55 and over celebrate Christmas.
Anyone could nominate a senior, or seniors could nominate themselves. They gave Shot the person’s full name, age and mailing address. People told Shot what they’d like, whether that’s a gift card for groceries, gas or other goods.
Donors buy a holiday greeting card and include the requested gift cards. They put a stamp on the front of the envelope and the number of the senior on the back. People can drop them off at three locations in Queens County – Exit Realty or Route 3 Cellar Taproom and Grill in Liverpool, or Stew’s Corner Convenience and Gas in Greenfield.
Over the past four years, more than 1,200 seniors in Queens County have been adopted.
Shot said despite people feeling the pinch this year, they’ve still found a way to contribute.
“I’ve noticed even with the people adopting this year, they can’t do as much as they’ve done in previous years, but they want to help,” Shot says.
“This kind of puts a jump start in my step, because I’ve got my Christmas shopping done, my cookies done, my baking, and the presents wrapped. It puts a little fire in me to get up and get going, but now I do get to sit back and relax.”
Lobster boats leave Port Medway Harbour early Tuesday morning on Dumping Day. (Rick Conrad)
More than 1,400 fishing boats left wharves early this morning along the South Shore as lobster season got underway in southwestern Nova Scotia.
Known as Dumping Day, it’s the day that fishermen set their traps in some of North America’s most lucrative lobster grounds. Nova Scotia exported more than $1.3 billion of lobster last year.
Dumping Day was delayed by a day this year because of weather.
Catches were down overall last year, but still accounted for about $318 million.
Some 680 vessels from Queens County motored out at 7 a.m.
Dozens of family and community members were at the wharf in Port Medway to wish fishermen a safe season, which wraps up at the end of May.
Here are some of the people and sounds from the morning.
Kendra Shot is the organizer of Santas for Seniors Queens County. (Rick Conrad)
The organizer of a local program that helps seniors over the holidays is hoping for a little Christmas magic this year.
Santas for Seniors Queens County connects low-income seniors with others who want to help them have a good holiday. And it relies on Canada Post to help make it happen.
Organizer Kendra Shot says this year, she’s worried about how the postal strike may affect the festive fundraiser.
“I’m hoping by the end of the week that maybe they come to some terms and settle this strike. I will put them in the mail but there’s no way we can hand deliver because we have mailing addresses for the seniors, and not home addresses.”
This is the fifth year for Santas for Seniors Queens County. Since it began, it’s helped hundreds of Queens County seniors each year.
Anyone can nominate a senior, or seniors can nominate themselves. People tell Shot what they’d like, whether that’s a gift card for groceries, gas or other goods.
All nominees are anonymously posted to the Santas for Seniors Queens County Facebook group. If you want to add any Queens County senior to the list, contact Shot with the person’s full name, age and full mailing address.
“55 and over, low income, need a little extra help this winter. That’s what we’re here for,” Shot says.
“You adopt your senior, buy a holiday card, buy your gift card, there’s one or two usually listed per senior, you don’t have to buy both of them. Put it in your holiday card, seal it, on the back of your card write your number, on the front of the card, place a stamp.”
Completed cards can be dropped off at Exit Realty or Route 3 Cellar Taproom and Grill, both in Liverpool, or at Stew’s Corner Convenience and Gas in Greenfield.
Shot says she’s seeing more seniors from Greenfield and Caledonia participating this year.
As of Tuesday, 328 seniors are signed up, with 158 adopted so far. Last year, a little more than 300 took part.
Seniors can be nominated until Dec. 1. Shot says all cards need to be dropped off by Dec. 15 so that she can mail them out in time for Christmas.
“Basically 90 per cent of the people that are nominated do not even know that they’re nominated. So, they’re going to get a card in the mail from a complete stranger with a little extra help. There’s no set denomination for amounts. We’re all feeling the crunch of the increased prices it’s more so the thought that counts.”
Shot and her volunteers used to collect gifts from donors and deliver gift bags to as many as 400 seniors. She said they changed it to gift cards during Covid.
They also used to work with local service organizations and other groups to identify seniors in need, but because of confidentiality rules, they had to stop doing that.
Despite that, more than 1,200 Queens County seniors have been adopted in the past five years.
“It makes me feel good because No. 1, to give back is the best feeling at Christmas for me. Gifts aren’t Christmas, it’s how you actually make somebody feel.”
This year, Shot says she’d also like to get more businesses involved in the fundraiser. The managers at White Point Beach Resort got together and adopted 12 seniors.
If you want to be nominated or if you want to nominate somebody else, message Kendra Shot on Facebook, or call her at 902-646-0265 or email her at kendra_shot@hotmail.com.
North Queens Community School in Caledonia is one of the recipients of the new School Advisory Council Innovation Fund. (NQCS Facebook page)
North Queens Community School in Caledonia is one of 26 schools across Nova Scotia awarded funding through the new School Advisory Council Innovation Fund.
The fund is sponsored by the Department of Education and Early Childhood Development. It provides grants of up to $10,000 to test an idea that could be expanded to other schools. The province announced the program in December to encourage new and innovative projects to support student achievement and well-being.
“I am so impressed with the creativity and commitment to bettering schools that SACs showed in their applications to the innovation fund,” said Becky Druhan, minister of education and early childhood development.
“The councils really demonstrated their deep understanding of their school communities and the things that get students engaged in their learning experience.”
The North Queens Community School’s project is a W’koum (wigwam). Led by a community elder, students will sustainably collect materials to build the structure.
The Primary to Grade 12 school plans a community celebration when the W’koum is finished and it will be incorporated into the school’s outdoor learning environment.
School advisory councils are volunteer-driven and usually include parents and guardians, school staff, students and other community members.
The province received 128 applications for funding. More than $250,000 was awarded to recipients.
Projects will be featured at the first provincewide SAC conference in September.
Some of the other successful projects include: hydroponics to expand school gardens; a model apartment for students with special needs; and a “right to bike” program, which supplies students in grades 3, 4 and 5 with larger bicycles and safety equipment.
The Milton Centennial Pool suffered severe damage in last July’s torrential rains and floods. (Rick Conrad)
The Milton Centennial Pool will remain closed this summer.
“It is very, very unfortunate, but the Milton pool will not be opening this year,” Region of Queens Mayor Darlene Norman said Monday.
The pool suffered significant damage in last July’s torrential rains and floods. Councillors heard Monday that it would cost from $100,000 to $150,000 to fix the pool.
The rains and flooding last summer damaged the pool liner. Even though the region ordered a new liner immediately, it arrived only in late December. So staff winterized the structure as best they could, according to Adam Grant, the region’s director of engineering and public works.
This spring, the region’s staff discovered the base of the pool had been damaged even further.
Grant said it would take about 12 weeks to do the work, with the “best-case scenario” of having the pool open by August.
Mayor Darlene Norman said the North Queens Aquatic Centre in Caledonia will be open.
“Unfortunately, for this summer we will be unable to provide seasonal swimming lessons at Milton pool,” Norman said in an interview.
“We did make the decision and we made it now so that we don’t have people’s hopes up.”
The region is going ahead with hiring lifeguards for the pool in Caledonia. CAO Cody Joudry said the pool staff hired will be employed for the whole summer.
Councillors decided to keep the $40,000 budgeted for Milton pool operations in this year’s budget. They suggested that money could go toward extending the hours at the pool in Caledonia, covering mileage for lifeguards who have to travel to Caledonia or working out a deal with Queens County Transit to provide transportation for pool users in south Queens to north Queens.
They asked staff to report back with recommendations on what to do this summer and next year, until the new outdoor pool at Queens Place Emera Centre can be built.
Last Friday, Queens MLA Kim Masland announced $2.2 million in provincial funding toward the $7.2-million pool. The region has already committed $2 million, with another $3 million coming from a private anonymous donor.
Norman said last week that the region hopes to start construction in spring 2025, with an opening in 2026.
Residents of North Queens will soon have a new long-term care home to call their own.
Kim Masland, Minister of Public Works and MLA for Queens, on behalf of Seniors and Long-Term Care Minister Barbara Adams, made the announcement Tuesday November 28.
People living in and around Caledonia, will have access to a new, modern long-term care facility with the replacement of the North Queens Nursing Home.
The new North Queens Nursing Home is expected to replace the existing home when it opens in 2032.
The new facility will provide care for close to 50 seniors with single rooms, each with its own private washroom.
In a statement Masland says eventually everyone needs some help and the new home will be a resource for families when they need it.
“At some point, almost of us will have a loved one in need of long-term care,” said Minister Masland. “We are planning today to ensure that the appropriate facilities are in place so that everyone we care about can have a safe and welcoming place to receive the care they need, when they need it.”
The North Queens Nursing Home replacement is part of the recent addition of 2,200 rooms to the Province’s long-term care infrastructure plan.The provincial government is promising more announcements about locations of new and replacement rooms are coming in the next few weeks.
Those announcements can’t come too soon. As of Nov 15, there were just over 1,700 people waiting at home for placement in long-term care.
To hear the broadcast version of this story click play below.