Peggy Kelley, a resident of Queens Manor, and Bertha Goodwin, a resident of Hillsview Acres, unveil the name of the new long-term care facility in Queens County. (Rick Conrad)

UPDATED FRIDAY AT 3:45 P.M.

The new long-term care facility in Liverpool now has a name.

The 112-bed nursing home will be called The Neighbourhoods of Dogwood Lane.

About 50 people turned out for the name unveiling on Friday morning at the Best Western Plus in Liverpool, including Queens MLA Kim Masland, Region of Queens Mayor Scott Christian, regional councillors and some senior municipal staff. There were also residents there from the privately run Queens Manor and the municipally owned Hillsview Acres in Greenfield.

The new $108-million home combines those two facilities.

Andrew MacVicar, executive director of Queens Manor, told the crowd that they received 208 submissions from the community in the naming campaign that began in September.

“We wanted a name that reflected a new beginning and a fresh start,” he said.

“We knew the final name needed to come from the community because this home truly belongs to the community.”

He said the name reflects the new standard in long-term care design of a neighbourhood or household model.

“Smaller households of 12 to 16 residents help create a warm, less institutional environment, one that supports comfort, dignity and a true sense of home. In our new home, we will have four neighbourhoods, each made of two households, for a total of eight households. These neighbourhoods are connected by a central lane that every visitor will walk along to reach their loved one’s household.

“That central lane, beginning right at our front door, will be Dogwood Lane. So, they’re all connected in a way. And I think we can all agree that the dogwood tree has really become a symbol of Queens County.”

Those dogwood trees flourish every spring throughout Queens County. The man who helped bring them to the area in 2000 when he was mayor was Christopher Clarke, who is the chair of the Queens Home for Special Care (the Manor).

He said the new long-term care home represents the biggest construction project in Queens County in the past 50 years. 

“It’s a great step forward. It means a lot to me because I’ve been associated with dogwoods in Queens County for a long time and I never thought this snowball would have gathered in momentum and kept growing in size, so it’s great.”

The Neighbourhoods of Dogwood Lane will also add 22 new beds to long-term care in Queens.

All bedrooms in the new facility will be single occupancy with private bathrooms. And each room will have ceiling lifts that extend to the bathroom, to make it easier for staff to help mobility-impaired residents move around their room. The province funds those devices in only 24 rooms. 

So, the facility’s board is launching a $4-million fundraising campaign for the rest. Clarke said they’re already getting donations.

“It’s going very well. We’ve had some big donations and we’re reaching a point now where we’re looking for the community to make donations. As they say, no donation is too small. Everybody who makes a donation will be recognized on a board in the facility when it opens.”

Queens Manor’s oldest female resident Peggy Kelley helped to unveil the new name on Friday. The 95-year-old said she’s looking forward to being in the new home next year.

“I think it’s going to be nice to have bigger rooms. I’m actually in a private room. But with the wheelchair, (the room) is quite small and very hard to get around in, but the new ones are going to be bigger and we’re going to have our own bathroom. It’s nice, you don’t have to wait for somebody else.

“It’s going to be nice to be there and it’s such a beautiful looking building.”

Masland, who is also Nova Scotia’s minister of natural resources and minister of emergency management, said the province wants to keep people closer to their homes longer. And the new Dogwood Lane facility in Liverpool will help make that happen.

“From a perspective of single beds, single rooms, that’s always been something that’s been very important to me. You know, my grandmother was in Queens Manor, and when she was passing, there was someone beside her that was very ill, that it was very difficult for us as a family not to have that time with her. So I think those single rooms are so important for privacy for our seniors.”

MacVicar said the project is still on track to be finished in the fall of 2026. Depending on final inspections, residents may be in the new facility before Christmas 2026 or in early 2027, he said.

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Andrew MacVicar is the executive director of Queens Manor Home for Special Care in Liverpool. (Rick Conrad)

As the new long-term care home in Liverpool takes shape, Queens Manor executive director Andrew MacVicar says the years of planning are paying off.

“Walking into the building and seeing it in 3D and seeing it unfolding, it’s pretty rewarding,” he told QCCR in a recent interview.

“It’s just really exciting to see it coming alive and it’s also really rewarding to see design elements that we spent a long time thinking about and now seeing that we were right.”

The new 112-bed facility will replace Queens County’s two existing homes – the privately run Queens Manor and the municipally owned Hillsview Acres in Greenfield. Located across from Queens Place Emera Centre, it will add 22 long-term care beds in Queens County.

“Anybody that’s driven by can see that we’re moving really quickly. It’s an 11-step process and I believe we’re at Step 9. The external envelope is up. You can clearly see bedrooms taking shape, dining rooms taking shape.”

Construction began on the $100-million complex in November 2023, after two years of intensive planning and design consultations with residents, families, staff and the community.

“I have to say the first couple of years were really labour intensive because you have one chance to design the right building,” MacVicar says.

“So we spent a lot of time asking a lot of questions about what we don’t like about our existing buildings, where we see the future of how we deliver care. We always ask the question, ‘Is this idea, this design idea, is it friendly to our staff?’”

Queens Manor shared this photo on its Facebook page of the progress of the new long-term care home in Liverpool. (Queens Manor Facebook page)

All bedrooms in the new manor will be single occupancy with private bathrooms. And each room will also have ceiling lifts that extend to the bathroom, which will make it easier for staff to help residents with mobility issues move anywhere in their room or bathroom.

“It enhances dignity for our residents, but it also enhances safety for our staff. So some lifts that may have been one- or two-person assist can be done by one person. And so it frees up staff, it prevents workplace injuries. It’s a real enhancement to our facility that you won’t see in others.”

MacVicar says that’s only one of many improvements over existing facilities. 

From better multi-use spaces to help with infection control to something as seemingly simple as how the complex is oriented on the site, he said it was important to emphasize the dignity and safety of residents and staff alike in the design.

“There are two elements to providing care – the people and there’s the environment, your infrastructure,” he said.

“Our people provide excellent care, they demonstrate excellence every day, but our building hasn’t matched that. I think you’ll see a building that is friendly to its staff, which in turn means that it just enhances their ability to provide excellent care. Residents will have more privacy, more dignity. Spaces will be bright. It will be very difficult for you to find a space in that facility that doesn’t have a window. And it is a facility and institution that does not feel like a facility or an institution. It will feel like a home.”

He said staff and the design team spent a lot of time investigating what worked at newer facilities elsewhere in the province and talking to people at those facilities to see what they would improve if they could.

“So to address the future, we looked backwards a bit to some of the facilities that have already been built and we used these visits as an opportunity to test our ideas to see if what looks good on paper actually works in practice.”

MacVicar said it was also important to choose a new location that would make the manor visible to the whole community.

“So there was a shift towards a location that would take our residents and embed into the centre of the community rather than what I call warehousing seniors on a hill out of sight, out of mind. And when your community is forced to look at your long-term care facility every day it prevents them from being forgotten, which I think quite clearly this location will prevent that from happening.”

Construction is on track for residents to move in sometime in the fall of 2026. 

Before that, though, the new facility needs a new name. 

“We want to make sure our new home captures the legacy of both organizations but we also want to make sure we come together under a new brand, a new name.”

MacVicar said the community will have a chance during a naming campaign this fall to give their input on what the new long-term care home in Queens County will be called.

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(L-R)Christopher Clarke, Kim Masland, Darlene Norman and Andrew MacVicar at the groundbreaking for the new Queens long term care facility. Photo Ed Halverson

Years of wrangling to get financing and another two years of planning culminated in a groundbreaking ceremony Monday at the site of the new Queens long-term care home.

Public Works Minister and MLA for Queens Kim Masland and Mayor Darlene Norman joined Queens Manor Executive Director Andrew MacVicar and Board Chair Christopher Clarke at the podium to announce the first physical steps to building the new facility across the parking lot from Queens Place.

In her remarks, Masland said providing a new long-term care home is the reason she got into politics.

“I know Christopher, when he came to me we started talking about this in 2017 when I was elected and I said if I ever make government I’ll make you one promise and it’s the only promise I’m going to make anyone and that is I will deliver the funds for a new long-term care facility in Queens, and here we are.”

Once completed, the new care home will replace the county’s two existing facilities, the privately run Queens Manor and the Region of Queens’ Hillsview Acres.

Norman says the municipal facility has served its purpose for decades and with the new care home, residents have a lot to look forward to.

“It’s been part of the Region for so long, there will be many that will miss it. But to know that the residents are moving into a new facility surrounded by people and children and playgrounds and skate parks and life, it’s a wonderful thing.”

Combined, the aging facilities can currently accommodate 90 residents while the new home will increase that capacity by 22 bringing the total number of available beds in Queens up to 112.

MacVicar says the building is designed with the most modern best practices in mind and was the result of much consultation between residents, staff and professional architects.

“We were very keen to include the people who will use the facility on a day-to-day basis, hands on. So, we included people who work in laundry, people who work in the kitchen, our CCAs our nurses, our environmental staff, our residents, family input, all the way up to board input, and just overall community input. There are a lot of hands and a lot of minds that were involved in the creation of the plan.”

Construction of the new Queens long term care home gets underway. Photo Ed Halverson

Clarke says he’s worked since 2013 to get a new long-term care facility for Queens and is delighted the province stepped up to secure financing.

“It’s a little under $100 million. Nova Scotia Housing is financing the project for the Queens Manor board. We will own the facility. It will be mortgaged, I suspect, over 40 years so we repay Nova Scotia Housing to pay down that mortgage.”

The new, as yet unnamed long-term care home is scheduled to open in 2026.

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Site plan for new Queens Long Term Care Home. Photo Region of Queens Council Agenda

The Queens Home for Special Care Society is asking the municipality to sell them more land and help cover the costs of building a road to the new care home being built near Queens Place.

At the recent Region of Queens Council meeting society chair Christopher Clarke and Executive Director of Queens Manor Andrew MacVicar appealed to council to cover part of the $400,000 they estimate it will cost to build a road and underground infrastructure to the new facility.

The society is paying close to a million dollars to buy the land at Queens Crossing from the municipality.

In the past, regional council has reinvested proceeds of land sales at that location back into the site.

The current council decided last month to not extend the Queens Place Road when they voted against building the new library on the site.

That left responsibility for building a road to the new care facility with the Queens Home for Special Care Society.

When addressing council, Clarke said their construction timelines are extremely tight and road construction to the new home site must begin this summer.

“Deputy Mayor, it has to be this year for us. Obviously the first thing that we do is to start pushing dirt to start construction,” said Clarke. “We hope to be doing that in July, August, kind of thing, so yes, we’ve got to do it tout de suite.”

Including the road construction in their plans may mean the society will have to move the entire build closer to the road by almost 70 metres.

Clarke explains the design is planned with residents and staff in mind to enjoy a southwest view that will maximize the light.

Moving the build will allow the construction to proceed without reorienting the building.

“When you’re dealing with seniors in homes is that it will also be facing activity at Queens Place,” said Clarke. “The coming and going, the people going to the skateboard park, even people in the parking lot we know from the Manor that anything happening outside the Manor is a is a key interest to the residents there and so the orientation of that building which had been carefully planned, is important.”

Mayor Darlene Norman says she has heard from the Deputy Minister of Municipal Affairs and Housing expressing their concern that the province is providing a million dollars to pay for the land and the municipality is unwilling to build a road to the new care home.

Norman would like the municipality to be a good partner in this important project.

“In my opinion, we need to do what I believe our area residents feel is right. And I suspect the majority of people in Queens County would expect us, if we’re getting $1,000,000 so the province can build, along with the Queens Care Society, can build this exceptional replacement facility for Hillsview and Queens Manor, that we build them a road to the driveway,”said Norman.

Council will consider the request and make a decision on funding at a future council meeting.

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Future site of Queens long-term care facility. Photo Ed Halverson

The executive director of Queens Manor says while people may not see shovels in the ground there’s lots of work going on behind the scenes in preparation to build the new long-term care home in Queens.

Andrew MacVicar says the design team of architects and engineers are meeting regularly with staff and frontline workers to ensure the new facility feels like home to the people living there.

The new home will have 112 bed capacity divided into groupings of 12 to 16 residents called resident neighborhoods.

MacVicar says placing residents together in smaller numbers allow them to get to know each other just as they do in any other neighbourhood.

He says whenever a new design idea is brought forward it is measured against a very simple standard.

“It’s a resident centred philosophy so everything we do in our design meetings, the questions we’re asking are: how does this benefit our residents, how does this create a homelike environment and then again, the very next question is how does it benefit our staff and how does it allow our staff to be the best they can be?” said MacVicar. “Because if the staff aren’t at their best that is a direct impact on resident care.”

The team behind the development have traveled to three other long term care homes across Nova Scotia which already have some of the design elements they’re considering in place.

MacVicar says some of the design elements they plan to incorporate from these conversations include an open kitchen so residents and staff can connect with each other as you would at home.

Staff also suggested allowing more sunlight into the building so the home doesn’t feel closed off.

MacVicar says one of the most important suggestions was to place the new facility in the heart of the community which is how the decision was made to build at Queens Place.

“Isolating seniors is not a good idea. And you want your seniors to look out their window and see the community that they lived in that they still live in,” said MacVicar. “They want to see people that they know going to hockey games and they want to see parents with their kids at the skate park and they want to see, believe it or not, they want to see the trucks on the 103. They want to see cars, they want to see movement, they want to see action.”

Queens’ new long-term care home is scheduled to open in early 2026.

MacVicar understands there is a lot of anticipation from the community around the new building and the planning team is keen to give everyone a look once the design plans are finalized.

“We’re excited to share. We’re really excited about this project; we’re really excited about the design. We can’t wait to open it; we want to share it with the community.”

MacVicar hopes people will begin to see some activity on the site later this year.

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Queens Manor, Liverpool. Photo Ed Halverson

As the omicron variant runs rampant across Nova Scotia, keeping up morale for staff and residents at Queens Manor has become a full-time job.

The long-term care home in Liverpool was declared an outbreak facility after a staff member tested positive December 29 and the first resident followed on January 2.

Executive Director Andrew MacVicar says omicron is present throughout the community and his focus is to eliminate the stigma associated with a positive test among the staff.

“It’s possible that you could do everything right, which our staff are doing, and be, “the one” to bring it into the building when in reality, there will never be a “one” person who brings it into the building, in all likelihood, with the volume of viral activity that’s out there,” said MacVicar.

Long-term care homes were struggling to hire enough workers before the pandemic hit and MacVicar says the most recent outbreak has only made a tough situation worse.

“When you’re starting with sometimes bare-bones staffing, and you are removing a significant number of people with symptoms that would not have prevented them from working in the past, it significantly impacts your ability to fully staff your facility,” said MacVicar.

He says despite dealing with several staff off work because they have either tested positive or been a close contact of someone with a positive test, Queens Manor is still providing a high-level of care to their residents.

But backfilling those positions to care for residents means there is no staff available to train and monitor visitors coming to the facility.

Which is why Queens Manor is currently closed to all visitors except for residents undergoing end of life care.

MacVicar says decreased staff numbers means not even designated caregivers are permitted until the facility completes a two-week circuit breaker.

“We are putting our plan in place to reintroduce designated caregivers as soon as we can because they are an integral part of providing care here.”

MacVicar says Queens Manor is turning a corner as the first people to test positive return.

“As we have residents come off isolation from being positive and staff returning to work from being positive I think it’s a very important step towards realizing that we’re going to be okay and we can live with COVID-19, however that is defined in the future.”

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Photo Ed Halverson

A new long term care home is coming to Queens.

The province announced the new facility will replace Hillsview Acres and Queens Manor, increasing the number of available beds from 90 to 96.

Executive Director at Queens Manor Andrew MacVicar says the new facility will replace aging infrastructure that no longer meets the needs of the people living there.

“What I’m really excited about is to have a facility that matches the excellence of the people that work there and provide the residents with single rooms, single bathrooms, more space and state of the art accommodations that meet national standards for long term care,” said MacVicar.

A spokesperson from the Department of Seniors and Long-Term Care says costs are still be tabulated and won’t be finalized until the bidding process is complete.

A press release from Queens Manor estimates the cost of the final project will be in the neighbourhood of $50 million, funded solely by the province.

The number and severity of COVID cases in long-term care facilities at the start of the pandemic demonstrated how residents are disproportionately affected by infectious outbreaks.

MacVicar says that has laid bare the need for better tools to prevent the spread of infectious disease in long term care facilities across the province.

“You’ve got staff who are taking all the right measures and putting all the measures in place to prevent the spread, but you’re doing it in an environment that isn’t giving you an advantage. What changes now is that the environment will match the measures that are put in place to prevent that infection from spreading,” said MacVicar.

The province has issued a request for proposals to find a project manager to lead the design and construction of the facility.

MacVicar says he will bring forward any ideas staff at the existing facilities may have about how to make the new build better.

“On any given day I’m sure somebody that works at Queens Manor, Hillsview Acres says, you know, if I was building a new Queens Manor this is what I’d do,” said MacVicar. “So, I want to hear those ideas from the staff and bring them to the design team as well.”

MacVicar says when the new facility opens its doors around the end of December 2024 it will be the culmination of many people’s efforts over many years.

“As a community, it’s a very exciting moment. I know that a lot of people have worked really hard on this over the years,” said MacVicar. “It’s exciting for everyone who’s put the hard work in. But lots of hard work now begins.

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