{"id":8185,"date":"2025-01-20T15:17:17","date_gmt":"2025-01-20T19:17:17","guid":{"rendered":"https:\/\/www.qccrfm.com\/news\/?p=8185"},"modified":"2025-01-20T15:17:17","modified_gmt":"2025-01-20T19:17:17","slug":"nova-scotia-health-working-on-appointment-reminder-glitches-in-yourhealthns-app","status":"publish","type":"post","link":"https:\/\/www.qccrfm.com\/news\/2025\/01\/20\/nova-scotia-health-working-on-appointment-reminder-glitches-in-yourhealthns-app\/","title":{"rendered":"Nova Scotia Health working on appointment reminder glitches in YourHealthNS app"},"content":{"rendered":"<div id=\"attachment_8186\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-8186\" class=\"size-large wp-image-8186\" src=\"https:\/\/www.qccrfm.com\/news\/wp-content\/uploads\/2025\/01\/yourhealthnsappgrab-1024x543.jpg\" alt=\"\" width=\"1024\" height=\"543\" srcset=\"https:\/\/www.qccrfm.com\/news\/wp-content\/uploads\/2025\/01\/yourhealthnsappgrab-1024x543.jpg 1024w, https:\/\/www.qccrfm.com\/news\/wp-content\/uploads\/2025\/01\/yourhealthnsappgrab-768x407.jpg 768w, https:\/\/www.qccrfm.com\/news\/wp-content\/uploads\/2025\/01\/yourhealthnsappgrab-1536x814.jpg 1536w, https:\/\/www.qccrfm.com\/news\/wp-content\/uploads\/2025\/01\/yourhealthnsappgrab-2048x1086.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><p id=\"caption-attachment-8186\" class=\"wp-caption-text\">Nova Scotia Health has paused the text message notification feature for appointments on the YourHealthNS app.. (Nova Scotia Government YouTube channel)<\/p><\/div>\n<p><span style=\"font-weight: 400\">Nova Scotia Health is still working on glitches in its new text message and appointment reminder service through the YourHealthNS app.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It suspended the new features last Wednesday when some people reported getting incorrect information about their appointments.<\/span><\/p>\n<p><span style=\"font-weight: 400\">At least 2,100 texts, or about 10 per cent of all messages, were sent to phones with the wrong information. Other messages weren\u2019t clear whether the appointment was in-person or virtual. And some got notices of appointments that didn\u2019t even exist.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Nova Scotia Health said Monday that it has introduced a seven-day delay before appointments appear in the YourHealthNS app.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Appointments will only appear for the coming month. And notifications will be stopped on specialist appointments not made through hospital booking systems, like private clinics.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The text message reminder feature will be on hold while officials test the changes and make sure they work properly, Nova Scotia Health said.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nova Scotia Health is still working on glitches in its new text message and appointment reminder service through the YourHealthNS app. It suspended the new features last Wednesday when some people reported getting incorrect information about their appointments. At least 2,100 texts, or about 10 per cent of all messages, were sent to phones with [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[13,5],"tags":[1883,1701,1595,537,934,1700,1730],"class_list":["post-8185","post","type-post","status-publish","format-standard","hentry","category-community-news","category-news-posts","tag-app","tag-health-app","tag-health-care","tag-nova-scotia-health","tag-technology","tag-yourhealthns","tag-yourhealthns-app"],"_links":{"self":[{"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/posts\/8185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/comments?post=8185"}],"version-history":[{"count":1,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/posts\/8185\/revisions"}],"predecessor-version":[{"id":8187,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/posts\/8185\/revisions\/8187"}],"wp:attachment":[{"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/media?parent=8185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/categories?post=8185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qccrfm.com\/news\/wp-json\/wp\/v2\/tags?post=8185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}